Staff were great however this building is in desperate need of an overhaul & update. The carpets are stained, the toilet in room Was not properly secured & moved when sat on. The shower was not clean with hair from previous guest all over the bathroom. The pillows were very sub par. Very disappointing to be honest. Hotels are expensive nowadays but for $200/night it is super overpriced for what it is.

Clean room, staff was helpful, an older Hotel. We stayed there for 2 nights to see the play, Come From Away, the story that inspired the world, 9/11, performed in the town that welcomed it, Gander, NL. Would highly recommend to see it. Its funny, sad, and based on true facts.

Great place to lay your head. Super friendly and helpful staff.

The walpaper was comming off the walls curtains werepoorley fitted.

Very dirty carpets, old and dark and way overpriced

Clean accommodations and friendly staff. Could definitely use some upgrades, but fine for a more budget friendly short term stay.

Staff very friendly. Chairs in room stained

Room was not clean. Dog food and fingernail clippings on the carpet from a previous guest were tell tale signs of lack of attention to detail in addition to poorly made beds with bedding untucked and bedskirts askew. Other guests were having room parties well into the night. Given the front desk staff said “call if you have concerns and I will pretend that I care” at check in, it seems unlikely that the guests would be asked to shut down the party by hotel staff. What may have once been a cool place to stay is now a bit of a dive. Look elsewhere or be prepared.

Staff were great

Hotel is very dated

We had a great stay. We got a room upgrade and enjoyed everything the room had to offer. Excellent staff.

The staff are friendly, but that's Newfoundlanders for ya. The hotel and rooms are dated but clean. (bring slippers). Very dimly lit. I'd been travelling across the province for 2 weeks and this had to have been the most comfortable bed out of all the places I stayed! My room was in the back overlooking the parking lot and the Royal Canadian Legion hall. There must have been a celebration at the legion the night I stayed because there was a live band and DJ playing until about 2:00am. I would stay here again, but ask for a different area of the hotel.

Stay was acceptable.

The staff was very friendly and helpful. My Dad broke his tooth and the staff recommended a dentist to help us. We will had two more weeks on our trip and are from Ontario.

The staff were excellent!! My room was very dirty and outdated

Room was not ready at ck in time We were asked to have a seat in the lobby Front desk resp forgot about us Hotel is in need of repair. It had an awful smell Air conditioning did not work. Mold around bath room sink Kids running wild in the hotel from the time we arrived until 1230 am. While parents were gathered in a room partying. Hotel staff did nothing to stop it I would never recommend this hotel. For what it is, price is outrageous

The room for two supplied only one hand towel for us. There was no fridge, which I have come to expect and was told we should have requested a room with one. I have not recently stayed in a room which did NOT have one supplied so did now know this hotel required notice. Even though we were staying three nights and did not request daily cleaning and bed make up, it would have been nice if garbage had been taken out as we had fruit which did not survive without a fridge. Live and learn. The safety lock on the door was broken, the TV turned itself on three days in a row while we were out and surprised us by being on when we returned. It can be assumed that the button on the remote was sticky and loosened itself and turn TV on. We initially thought someone had been in our room while we were away but no housekeeping had been done. It was a conundrum.

It was good!

Great place. My only complaint was that the smoking area was right below our room and we were not able to open the windows for some fresh air

This property has been there for a while. Needs an overhaul. But rooms were clean and staff were great.