Considerate, helpful staff, every single one of them.

This is a great hotel. The staff are friendly and the service was excellent. Would be happy to stay again.

The room was very basic. We booked a 4 bed room (because that’s all was available) but when we checked in it was a small 2 bed room. No amenities in the room such as tea/coffee. Quite expensive for the facilities.

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The hotel, staff and facilities are good. The area is not developed by the local municipality, and gave impression of visiting to a poor country. It appeared to be completely different territory with shops closing by 4pm on Saturday (unlike 6 or 8pm in Basel or other areas), roads are not repaired, beautification of area is missing, etc. In past 18 years of our stay in Switzerland, we never seen such underdeveloped area. It really felt like a poor territory of France.

I really enjoyed staying here. The location is very central and the room was very comfortable. The hotel is a bit dated but I don't mind that as long as everything works. In this case, it's part of the charm. When I arrived there was no staff at reception but there were room keys with pieces of paper with our names on them. Not a bad system until some dishonest person comes along...

Alles ok

Le petit déjeuner était très bien et le personnel très aimable.

Wunderbarer Aufenthalt

friendly, trustworthy

Hübsches Hotel, super freundlicher Empfang, top Familienzimmer (211) und prima Lage…ideal für einen Kurztrip an den Neuenburgersee

Zentral gelegen, praktisch, einfach und gutes reichhaltiges Frühstück. WLAN Probleme am abend nach 22 Uhr aber für den Zimmer Preis alles in Ordnung.

Parfait

Herzlicher Empfang, grosses Zimmer, sehr gutes Restaurant

Sehr freundliches Personal.

Vraiment trop chaud dans la chambre et situation un peu bruyante malheureusement pour notre chambre. Buffet de petit déjeuner correct mais sans plus. Personnel hyper sympathique

Wonderful staff, nice for children, very clean and quiet with a great view of the medieval old town. Free parking. Great food in the restaurant that belongs to the hotel and generous breakfast buffet. Will come and stay again.

El hotel es viejo, pero muy bien cuidado y limpio, en el restaurante sirven platos muy buenos, sobre todo los de pescado. El personal es muy servicial y simpático. El único inconveniente es que en la web de Hoteles.com se informa que hay gimnasio, pero no lo tienen.

Nous avons passé un très bon weekend le personnel est accueillant et souriant hôtel très propre.

Diesmal gab uns die Hoteliere ein grosszügiges Dreierzimmer mit Kochnische und Esstisch. Man fühlte sich gleich zu Hause😊 Das Essen ist vorzüglich, vor allem die Wildspezialitäten. Freundliche Bedienung. Wir freuen uns schon auf das nächste Mal🤗