5.4
Fair
From 108 reviews
Cleanliness

6.2

Room Comfort

5.2

Location

6.8

Service and Facilites

5.4

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Traveler Reviews Hôtel Zurich

Number of reviews per page
20
40
Top reviews
Verified traveler
4.0
/10
Reviewed 167 week(s) ago

Hotels.com verified review

Not as advertised. Listing said air conditioning, there is none. There was a fan but it didn’t work. Says double bed but it is twin beds. After calls to hotels.com and they got management to bring us a fan. And because we had paid for the room before seeing it they could only give us a $25 discount. Rooms are very run down. The cleaners are doing a great job with what they have to work with. Noisy area surrounded by sex shops, nightclubs and street walkers. Yelling in the streets til 4 am. Spend some more money and stay in the older part of the city. I wish I had. I travel a lot and am very reasonable when it comes to expectations and this was one of my worse hotel stays.
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Abby
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

Good location, wasn't too noisy. room was out dated and not clean. But it was cheap so can't really complain
SIMON
8.0
/10
Reviewed 167 week(s) ago

Hotels.com verified review

There are a number of reviews online, some are spot on and some are way off the mark. On the plus side the hotel is clean and comfortable, and its location next to the railway station is great - after a flight and trip on the shuttle bus you get off and walk about 200m to the hotel. There is a supermarket nearby and plenty of bars and bistros if needed. Also (one of my favourite things) a bar with live music. Wi-fi works fine, TV had plenty of choice of channels On the downside the street is noisy until about 1-2am and even after there is a lot of shouting and so on going on. As a single man I felt safe but this is not a hotel for single female travellers or families. The receptionist also doubles as the barmaid so while trying to check in there are thirsty punters also vying for her attention. Its a busy bar so odd times you may like to ask about nearby facilities or questions about your stay the chances of getting her attention are pretty slim.
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Amelia
8.0
/10
Reviewed 174 week(s) ago

Hotels.com verified review

The hotel is located near the train station which is really nice. The place is fairly clean and the staff is quite nice and accommodating
Verified traveler
8.0
/10
Reviewed 363 week(s) ago

Hotels.com verified review

Standard hotel close to the train station and above one of the bars. Not much else to say, it was clean (though perhaps a smoker had been in the room previously), just a matter of paying, getting the key, the door code for after hours, and dropping the key off next morning.
James
4.0
/10
Reviewed 374 week(s) ago

Hotels.com verified review

Considering the price, we were disappointed with our stay. The reception is connected to a sleazy bar and the hotel itself is in a red light district. The room felt dated and ‘used’.
Neil
4.0
/10
Reviewed 375 week(s) ago

Expedia Group verified review

Good location near centre and train station but room was very noisy facing street and in need of some TLC
Stephen
8.0
/10
Reviewed 386 week(s) ago

Hotels.com verified review

Near transportation
Verified traveler
4.0
/10
Reviewed 411 week(s) ago

Expedia Group verified review

Basic, clean. Very accommodating staff. No non smoking rooms. For 3 mornings a guy with a leaf blower Came by at 5:45am and did the other side of the street by 6am. Regular occurance? The hotel can't control that but it sure is annoying. The cafe/bar downstairs is open late. Folks go outside to smoke and that smoke wafts up to the open windows of the rooms. Maximum 5 hrs of quiet. The hotel is situated in a busy area with a good assortment of restaurants and varied entertainment.
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emily
6.0
/10
Reviewed 415 week(s) ago

Expedia Group verified review

Clean room in great location Rooms above a noisy bar
Scott
4.0
/10
Reviewed 424 week(s) ago

Hotels.com verified review

Whta can I say about Hotel Zurich. First of all they have no lobby. There is a pass-through window to the Bar next door and one deals with the bar host. The rooms are in dire need of some attention. Paster falling off the walls - grout in the shower moldy and missing. Toilet and sink cracked. The safe in the room was totally busted and the TV receiver box was dangling from the bottom of the TV with 2 wire ties. We rented 2 rooms because we were traveling with a friend. The friends room had a fan but ours didn't. We asked for one because it was rather warm but they said they didn't have one. I guess that is ok but their attitude was rather flippant and I-don't-care if you know what I mean. The part of town this place is in is terrible. "Women of the night" and strip joints everywhere. I was looking for a parking garage and ended up having one of the local working girls help me out. She was friendly - it is an indication of just how many were around. The place isn't cheap and one gets no indication of its poor condition or location from its web site. I would not recommend it or stay there again.
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Mafalda
6.0
/10
Reviewed 465 week(s) ago

Hotels.com verified review

+ Hotel staff was nice overall. It was a spacious room and quite clean. Inexpensive for luxembourg standards. - However, hotel reception is a window in a corridor leading to the bar next door. You have to wait for the staff to serve beers to check you in. Extremelly noisy. Room with strong tobacco smell. Sketchy neighbourhood with cabarets and drunk people in the street.
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Michael
6.0
/10
Reviewed 465 week(s) ago

Hotels.com verified review

It was perfect near station .Reansonable price.
Jam
2.0
/10
Reviewed 491 week(s) ago

Expedia Group verified review

A terrible place. Not clean. Nose all night. This is not a hotel. Just a room above a bar.
Verified traveler
6.0
/10
Reviewed 511 week(s) ago

Hotels.com verified review

The hotel is located in the most shady area in Luxembourg. I witnessed a fight between two junkies while I was there. The hotel stuff is friendly though. Sasha, the hotel clerk, was very kind and friendly. I would only recommend this hotel is there is no other option.
Qian
4.0
/10
Reviewed 514 week(s) ago

Hotels.com verified review

Service is good, but the neighborhodd is too noisy, people drink very late and start drinking very earlier.
n
4.0
/10
Reviewed 524 week(s) ago

Expedia Group verified review

Room was good but very scary neighbourhood. Room had clean look even though the carpets were stained n burned. Bathroom was gin in the picture.
Verified traveler
8.0
/10
Reviewed 557 week(s) ago

Hotels.com verified review

Good location near train station and Hop On Hop Off tour bus but too noisy at night.
KKNN777
6.0
/10
Reviewed 567 week(s) ago

Expedia Group verified review

Yes, this hotel is O.K. Prices are bit expensive but location is great.
Verified traveler
2.0
/10
Reviewed 567 week(s) ago

Hotels.com verified review

This hotel lost my reservation, turned me away at the door, and was incredibly rude to me the entire conversation. This hotel is dirty, awful customer service, and a horrible location. I was harassed outside of the hotel and no one helped me.
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