6.6
Pleasant
From 322 reviews
Cleanliness

6.8

Room Comfort

6.6

Location

8.0

Service and Facilites

8.0

Traveler Reviews Hillside Motel

Number of reviews per page
20
40
Top reviews
Katurah
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff was very friendly, beautiful view. Liked the kitchenette area in the room
Elsie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

When we got there our room was booked to someone else so they upgraded us to a suite. The suite was an apartment down the road that was unfinished and the tub didn't even have faucets. Very disapppointed.
tyler
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Friendly check in; room is basic but clean. Nice motel.
Gennadiy
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Only good thing: quiet residential location, close to plazas. Other than that: 1.Extremely old buildings with 7' ceilings and moldy "pioneer village" kind smell. 2. Sanitary drains above the floor and require an electric drain pump (that periodically turns on making loud noise) to prevent the sewer from overflow into the rooms. Afraid to imagine what happens during power outages... 3. Light fixture above the bathtub (electrocution hazard). 4. Broken garbage can: won't open by a pedal. The cover has to be lifted manually. 5. Dirty floors and funny smelling towels and blankets. 6. Non-armed but loaded with moldy bait mousetraps and mouse droppings in the cupboards. 7. Moldy shower curtain. 8. Found 3 spiders and a couple of other insects in the room. 9. Metal skillets provided, yet no range. How metal kitchenware can be used in the microwave oven? (Wouldn't use them anyway: extremely dirty.) 10. No A/C. When I was there, it wasn't warm at all, but how do tourists survive there in the summer? 11. No entrance mat. Very important, since it was raining and the floor was getting messy and slippery. Notified the owner 3 (!) times over several hours to get a mat and a couple more towels (for a family of 4, there were only 2 towels). He was "busy" even in the evening, while not present at the site. Finally, he brought 3 towels (1 as a mat!) after the 3rd call, when I already told him that it was no more relevant, since we were about to go to bed.
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Kimberly
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great location and Friendly staff
Ray
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Dated old bed, cramped shower.
Sue
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The manager was very helpful as I booked the room online and we have bicycles, equipment, food bins, etc. He helped us check out other possibilities for our stay & we had success! Nice view, close to downtown too. The units are very basic, mostly clean and safe.
Joshua
icon-Business
Business
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The motel is clean But Very outdated for the price The beddings was clean but outdated the bathtub was 1970s and yellow. The furniture was very outdated The indian owner is very nice man and his wife. But I should of paid 30$ more and got better because the motel is not worth $100 a night. I stayed in better for less then half that price. So when your booking for a room keep this in mind. I only stayed 2 nights. The room was find for 2 nights but if your a fussy person who expects nice this would not be the place for you. There was 2 bees in the room. And ants on the floor. To be polite I would not stay at that motel again. But I mentioned the owner is a really nice guy
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Frederick
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room was nice, in one of the two houses at the facility instead of the motel proper. It has a mini fridge, sink and 2 beds. Beds were ok for comfort. Had a bit of an old house smell. The area doesn't have much, and is in a neighborhood with a bit of urban decay. The owner was lovely, taking interest in what we doing in town and checking in with us whenever we saw him.
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Sandra
icon-Business with Friends
Business with Friends
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Not well cleaned and in major need of repair and paint; an overall renovation required. I would not recommend or return at that Motel.
Carolyn
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Lokesh Kant was helpful in making us comfortable during our stay. He was informative when we asked about places of interest to visit while in the area. We enjoyed talking with him as he was very personable. We definitely would recommend Hillside Motel. It was not the Taj Mahal, but for the value price, it was worth staying there. If and when we are in St John, we would stay there again.
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Paula
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Wasn't an amazing stay. Booked a queen, arrived and told there wasn't one. Given a room with 2 beds instead, told it was a queen but was doubles. Had to sleep in separate beds that night. Asked for a queen the following day and was given it. Property said it had hair blowers and didn't. We were on a motorcycle trip so knowing these things were important. Plugs in bathrooms didn't work. Staff was friendly but the hotel definitely still needs work. Beds were adequate but not very comfortable.
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Mary-Jo
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Cancelled that motel on Sept. 6,2025. I thought but looking back on emails didn’t see any cancellation. Got a call last night, motel was asking when I was coming Told them that I cancelled on Sept. 6, 2025 and he said that was no cancellation.
Philip
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Basic accommodations.
Linda
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Le propriétaire nous a fait payer la chambre en plus du même montant payé à Expedia . Me mettez jamais les pieds à cet endroit . Nous contacterons Expedia pour connaître nos droits.
Anjan
icon-Family
Family
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Service was unimaginably bad.There was no one at reception in the morning.No one was picking up call.They mentioned that they have tea and coffee,but it was locked in the office room and the room was locked. Parking space was very bad and risky.No one was there to take care of the gues
Cheryl
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

It was clean and friendly! Easy to get to main attractions in St John’s. Manager was very friendly and helpful on local things.
Laura
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

No A/C in our unit. TV only 2 channels. Looks like they are renovating, but still work to do. Bedding was clean. Staff very efficient and friendly. Had a usable kitchen.
george
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Not much of a motel Very dated and could definitely use a make over but rooms were clean and bed very comfortable Staff are very friendly Lovely view.
Mariia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Everything was good
Number of reviews per page
20
40