Overall Ratings & Reviews Hotel Casanova

I had a late flight into SJO, and needed an inexpensive place to sleep before continuing on to Puerto Viejo. I chose this place because it was rather inexpensive, had good reviews and was close to the bus stop I would be using the next day. I also made sure they accepted late arrivals before booking. When I arrived at around 2:30am I rang the doorbell and a very kind lady helped me. She didn't speak English well and I do not speak Spanish well. Thankfully, between the taxi driver interpreting and the Google translate app, I was able to communicate. She didn't seem to have record of my reservation (or perhaps my lack of Spanish prevented her knowing what I was talking about), but when I showed her the printed copy of the reservation I brought, she accepted it. I recommend printing a copy of your reservation before arriving, especially if there is a language barrier. The room was very basic, not spotless, but acceptable - especially for the price. It served me well.

The property was in a location that was hard to get to. The staff was wonderful. I didn't like where we had to park because you couldn't use your car when you pleased. We had to get the front desk to call where we parked to let us in and out and the lady who ran the parking lot was not friendly and always in a hurry.

This hotel has no glasses and no ice machine. The beds are comfortable enough and the front desk lady is nice. The restaurant next door has horrible food and they will scam you when giving you change.

Fue bien. Cama cómoda, cerca de todo. Lugar chévere. Las almohadas fueron horribles pero ajá. Me gusto x una noche.

Realmente me gusto, son tolerantes a hay respeto ante la situación, dado que solicitamos un cambio y fueron muy rápidos para el cambio