Overall Ratings & Reviews Zaman Ya Zaman Boutique Hotel

I turned up at the hotel (after a bus journey from Petra ) only to get some excuse from staff about maintenance work in my room!! Truth is, Zaman have a very old booking system and because of their location and price, get over booked. I was then sent by Zaman to their 'sister' hotel the Hotel Arabesque, in a completely different area of Amman. Zaman Ya Zaman, it is 2023!!!! Modernise!!! Zaman could have contacted me to tell me or cancelled my booking earlier....

We booked this hotel for 3 nights ,we had 1 x 4 sleeper room and 2x double room for 3 nights. We got to the Hotel at about 1 am as our flight landed at 11pm ,The hotel made some silly excuses saying theres a leak in the room we supposed to check in amd he needs to evacuate the building and sent us off to jordan towers which is non the better in terms of standards though the people treated us kindly etc i eventually had a beautiful stay at this hotel its plain and simple my complain is that if i wanted to book this hotel i could have online and it wouldv saved me 1200zar per night after checking in i went to fight once more alone demanding some sort of refund or atleast the extra cash paid for the booking as now this hotel is a cheaper hotel and i paid 350$ fore 3 nights etc which the hotel refused to refund. I would never recommend this hotel to any1 its hard earned money which i would say they stole. If i could smack some1 it wouldv been that guy imagine all of this drama happening at 1am with ur family getting kicked from pillar To post and after all not refunding the extra paid for being checked into a cheaper hotel .Bad experience it still upsets me 3 days later ...daylight robbery dont book this hotel ...stay at Rafi Hotel iv stayed there plenty of times service is good,rooms are good price is good just never had availability.

Really helpful and friendly staff. Great location for downtown Amman. Really nice breakfast room with good breakfasts.

The WiFi was not good at all. However i recommend it because it is a nice place. The receptionist at night was very helpful and friendly and polite.

The property is in the heart of downtown super close to main attraction. Staff is extremely helpful and super nice. The property itself is a bit worn down however it is nice. Overall experience is great!

The hotel is good compared to other properties around the area but a bit noisy. Rooms are clean and nice. The staff at the front desk are helpful. Breakfast in amazing and the filipino staff are kind and great cooks. On the downside beware of the hotel swap scam. Luckly I read about this before on one helpful review. On arrival, if they provide the pick up from the airport, the driver will tell you there has been a problem with your room at Zaman ya Zaman and they will take you to an other hotel that seems to be somehow connected or owned by the same individuals. This other hotel -Arabesque in our case- is a dirty and rundown property which cannot be what you paid for in the first place. They tell you that you will be transfered in the morning to Zaman but the next morning they will tell you you have to stay there as your room is not available in Zaman and are very insistant on this. I said absolutely not and went directly to Zaman to straighten up the situation. As they saw I was unhappy and unwilling to be left in that dreadful Arabesque Hotel, in Zaman I was told they were waiting for us and the room was ready, no problem seemed to exist. We went back to pick our suitcases and they even paid a taxi to take us back from Arabesque to Zaman with our luggage. The stay in Zaman was totally different, the area is lively and walking distance to downtown, the Citadel and across the Roman Amphiteatre, they offer good shared tours to diverse places in Jordan. Overall a good stay.

Pros: location, clean, breakfast is ok, just one type of fruit,homemade breakfast 3 choices, faster check in, air conditioning is great,safe area.Our driver Omar is excellent, took us to all main attractions, speaks english, vey polite. Everybody should buy Jordan Pass before come to Jordan, we used for our entry visa and many attractions including Petra.Cons: not handicapped friendly many steps, noisy street hard to sleep, ambulance and police makes a lot of noisy everyday, not quite area, need to improve bath towels, gave us a 2 small towels smells not so good

Good location and helpful staffs

Great location within walking distance of Amman's tourist attractions. Very friendly and helpful staff. My private room was comfortable and clean. Big free breakfast. Wifi could be better, but works well enough in common areas.

We were unable to travel due to the pandemic. When we requested a refund through the message the hotel option, they did not respond at all. We wasted our money.

need fans running or air conditioning in dorm rooms have time dates for touring trips around Jordan via time table

The place is right in front of the splendid Roman theatre.

They charge us while we are not checked in , the person who reply to us is not working in the property any more

Disgraceful way to run a hotel,complete breakdown in communication to guest. Despite numerous emails and phone calls all of which were ignored

Good location, excellent staff. Clean. Good value.

Great Location

The bathroom door in female dorm cannot close properly not even mention to lock it.. My friends found another hostel with a better location and facilities at the same price :/ but the breakfast is unbeatable

I booked this 3 star hotel due to the good reviews. However, when I arrived, Kalile, hotel mgr. said there was "water problems" in my room and offered me an upgraded hotel. I believed and trusted him. Later, I found out the hotel, he transferred me to was a 1 star hotel and half the price. I spoke to the receptionists Shahid and Muhammed who refused to let me speak to the mgr. and also refused to give me the difference in price! I was at the hotel asking for the difference every night until I flew back home. Still no money back! And the response was, why am I asking for the money and it is only money! I was told that this was done before. Beware, they will rip you off!!!

Too much noise and air pollution from the street (cars) 24 hours. Very old building. It has no elevator. Definitely not for small children. It has good breakfast. In front of the Roman Theater. Not good internet.

Zaman Ya Zaman Hotel was the first hotel we stayed in during our cross country trip in Jordan. All I want to say, we were 2 Indian girls travelling alone and it was just the perfect way to begin our adventure. The hotel is perched right opposite the Roman Amphitheatre, and the best part was that we got upgraded and got the room whose balcony opened to the amphitheatre! Just amazing! The indigenous multi-color Jordanian steps were an amazing spot to shoot pictures for my fashion blogger travel mate. A free public parking across the road ensured our car was safely parked for free. The breakfast is the best part! Yummy and delicious and so fresh, it was a delight to wake up every morning and begin the day with the healthy spread. The staff were truly kind and funny. A complete value for money hotel.