8.0
Very Good
From 388 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.2

Traveler Reviews Hotel Inn Sur

Number of reviews per page
20
40
Top reviews
Luis
icon-
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Old building Need renovation asap Stinky rooms Very large rooms but no amenities
Jose
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Las Muchachas muy amables
Luis
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean
Leonardo Fabio
icon-with Children
with Children
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Un hotel viejo para no mas de una noche, no tienen aire acondicionado, el mobiliario es viejo y así huele también. La habitación no estaba limpia. No querían otorgar una toalla adicional aunque mi reserva era para 3 personas, al final me dieron pero fue complicado, cosas tan simples hacen ver que el servicio al cliente es malo.
Brenda
icon-with Partner
with Partner
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Extremely noisy room, issues with key card 4x had to get replaced, room smelled awful, bed uncomfortable, Street noise unbearable, checked out after 1st night!
CRISTOBAL
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Todo excelente 100%
Luis F
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

First my reservation was cancel after I paid in USA them send to a motel with my family, not a great people i don’t recommend at all
Gustavo
icon-Business Family
Business Family
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Just the traffic noise was the setback. Other than that it was OK.
Elsa
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

We just stayed 1 night before heading to Acapulco but we were surprised with the size of the room and the cleanliness. Water pressure was amazing and beds are comfortable
Rafael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Nice placê
Ana
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

The room was dark. Not enough towels. Housekeeping didn’t leave soap but cleaned away what was there when I arrived. There was no heat and the room was cold. The blanket was insufficient. The mattes was old with lumps and troughs. The breakfast was good .
Fernando
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Excellent location in the south of the city!
Brandon
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

Hotel had no A/C and it was super hot, not even a fan
Gerardo
icon-Leisure
Leisure
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Excelente espacio del cuarto lo único es que el jacuzzi se llene más rápido.
Jacinto
icon-Leisure
Leisure
10.0
/10
Reviewed 242 week(s) ago

Expedia Group verified review

I like everything. Employees are very friendly. I really recommended. It's a family-friendly.
Alejandro
icon-with Partner
with Partner
10.0
/10
Reviewed 281 week(s) ago

Hotels.com verified review

El lugar es muy limpio, el servicio muy bueno
María Cecilia
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 299 week(s) ago

Hotels.com verified review

The bed wasn't as comfy as I thought it would be, over all it's a nice hotel..
Victoria
icon-with Friends
with Friends
8.0
/10
Reviewed 372 week(s) ago

Hotels.com verified review

I loved it! People were so nice but one night my money disappeared 😅 hope the cleaning ladies enjoy it before karma comes. I recommend not leaving your money in the hotel. Loved the receptionist though.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 379 week(s) ago

Expedia Group verified review

internet service much improved since 4 years ago. Electrical wiring needs updating.
Verified traveler
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 392 week(s) ago

Expedia Group verified review

The breakfast is terrible and the front desk service awful.
Number of reviews per page
20
40