excellant for coulples!! master suite is a must.

Amazing , and wonderful staff :)

The photos are very misleading, some are not even for this property but the neighboring hotel. The beach is terrible. it's overrun with locals and was full of trash and just a bit on the scary side. It appears the locals like to hang out under the dock even when it rains until all hours of the night and you can hear them until way late into the morning. The water pressure is terrible. the shower head in our room was broken, not sure how that doesn't get fixed for what this room costs. I'd never stay here again. This should be a $39 room. guy at desk makes you pay cash when you get there too, guess he knows youll complain and try to get a refund on your credit card. And the bed was hard as a rock too.

Small but cozy hotel (8 rooms), One of the best places I have stayed at. I booked the reservation to go with hubby for his 50th Birthday. The Staff went above and beyond my expectations, they made all the necessary arrangements and decorations for an unforgettable arrival.... balloons, tequila, cake....I can not express my gratitude to Sandro for making this and incredible experience. Both restaurants are reasonably priced, the service was exceptional and the food was very good. We had the Ocean Front Suite, super clean, and perfect to celebrate a birthday weekend; not to mention the view it was SPECTACULAR!!! Definitely Recommend it and I personally will be staying here again.

I liked that everything is a walking distance and it's on the beachfront. Only thing I didn't like is that there was no hot water.

Okay

I liked the location, most beaches, restaurants and clubs are a short walking distance.

Very nice staff. Room good, but very low water pressure making showers difficult. It does not feel like a hotel, rather some rooms behind a run down and semi-closed seaside club. The small bar is closed after 6pm. It looks like the owners are waiting to be bought out and haven't invested for a long time. Photos make the place look better than reality.

Hotel staff disappeared, no one to get help from. No hot water. TV only syncs on the hotel channel. When we got back from dinner the hotel door was closed and there was no one to help us. We jumped over the wall to get in.

Property is located walking distance to attractions. And beach is well kept.

Not a hotel, it's a bar with rooms in the back. Very misleading posts. Pics don't reflect current status of run down place. Not clean at all. Hairs in the shower

Cute room, ocean front. Would book this hotel again. There weren't many people working there, but they had a guy on-site that

The place was ok. Not great but not bad. I don’t think I would stay here again. Service was definitely great though.

near a public beach, not a hotel . only 2 rooms can actually see the ocean. basic amenities . difficult to find -no sign out front. narrow road way to enter property and limited parking

This is one of the very few hotels in Cancun that is actually right on the water and has 2 or 3 rooms that give the feel of being on the water. We requested a king bed but when we arrived, it was 2 single beds. The next day the staff corrected the bed problem. When we arrived the door handle and lock was broken. Eventually the staff got some one to fix it but during the time we were there it began again to come apart. I told the manager about this when we left. I think this is an air b&b rather than a hotel. The room does not include breakfast like most hotels. Not even coffee is available in the morning. I had to go across the street to a Starbucks to get coffee every morning. The staff was super nice and friendly. They tried to fix all problems we mentioned but there are some things they cannot do since the facility is not really a hotel. I think Expedia should make sure the information presented to potential customers makes it clear that La Palma Beachfront Hotel is not really a hotel.

Front desk guy was great. He set us up with a cab for early morning back to the airport. I understand its Cancun and warm, 75 F, but hot showers for this kind of money in 3rd world really are expected. Keeps a traveler happy restful and coming back

The hotel is super clean and our room had a beautiful view of the water. The beach is a stone throw from the front door. The bar and restaurant were great drinks and delicious food. I’ll be staying here again.

Its a cute little area but did not feel safe at all. Employees has attitude everytime. Honestly regret booking a room with them.

It was close to downtown and the ferry. A little hard to locate.

Staff was amazing and willing to help. Recommended for budget travel. Best location, near all the shops and right front of the beach