8.8
Very Good
From 57 reviews
Cleanliness

9.0

Room Comfort

8.2

Service and Facilites

8.8

Traveler Reviews Nicol-Haa

Number of reviews per page
20
40
Top reviews
MARIA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Está muy bien ubicado y tiene lo necesario
Manon
icon-with Partner
with Partner
10.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Bel endroit calme pour dormir avec terrasse et piscine 👌 Commis à la réception vraiment aidant 👌 Pas de lunette sur le bol de la toilette 👎 Pas de tapis de douche alors plancher glissant d’eau 👎
Priscilla
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

The lady who checked me in was nice and welcoming. She helped set up AC for me. Their was a huge roach in AC . It came out later in the evening and another staff member helped me kill it and clean it. Their were spiders in bathroom and smaller roaches. The pool was cloudy needed to be cleaned. The shower water was either extremely hot or only cold water. I stayed 2 nights , 3 days, after first night their was no water in morning, and after 2nd night again no water , staff member gave my mom a bucket of water. Per staff the one attending the night before forgot to pump water and that's why their were none in morning. The restaurant they advertise in room (edith jardin) is awful ,worst food ever. Refillable hand, body soap, and shampoo. Also staff member went in to room without asking , their was no door sign to say if wanted or not for our room to be cleaned. Was my 2nd year staying at this place, this experience was less enjoyable than the first time. Staff were all nice. Location is not that near from convent, closer to kinich komoo. But in humid hot weather it seems farther and their is no transportion available unless you rent a car.
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Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 114 week(s) ago

Hotels.com verified review

Rooms are basic but clean and comfortable. Air is cold, which is important in Merida. Excellent value. Receptionist does not speak English, so that may be an issue with some guests, though we knew enough Spanish to get by.
Priscilla
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

The property was what I expected for the price I paid. Staff is helpful and there was a guy who took his time to explain to my father about the mamey tree that in back yard and were pitaya grow. Pool was a little dirty and not desirable to get in . There was french people that were brave to get in. Hotel is a little far and inconvenient from the main plaza if you dont have a car and it 100 degrees. Other than this it a great place. Oh also the guy who check us in wanted to charge extra 100 for my daughter who is 17 becuase she considered an adult. This was not stated at time of reservation. Luckily the gentleman was very understanding as i told him this was not stated at time of reservation and that I did mention i was taking a 17 yrold and I was not charged the extra 100 pesos.
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Kristen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

Nice quiet property with friendly and accommodating staff.
Hakim
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 167 week(s) ago

Hotels.com verified review

Hotel au calme et bien placé, car l'on peut rejoindre le centre d'Izamal à pied en seulement 10 minutes. L'acceuil est très agréable et serviable, mais ne parle QUE espagnol. La chambre n'était pas très spacieuse, mais suffisante pour une nuit. La climatisation n'est pas trop bruyante. La piscine n'est là que pour la décoration car il est impossible de s'y baigner. Les places de parking sont limitées à 4. Mais l'on peut se garer dans la rue sans problème. C'est un bel hotel pour une étape et d'un très bon rapport qualité/prix. Nous y retournerions sans problème.
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Fred
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

Clean. Convenient. Friendly. Nice small pool. Recommend!!
Eddie Geovanny
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

Good for the price
Klaus
icon-with Partner
with Partner
10.0
/10
Reviewed 231 week(s) ago

Hotels.com verified review

Initially the GPS led us to a different location for some reason, and I will say I was worried. Once that was straightened out, we found the hotel, and it was a nice surprise. The internet worked well (we had to do some work) and the location was very walkable to the city centre, and some great restaurants. The staff gave some great recommendations. The Pyramid was also close by. We have been staying in some budget accommodation along the way, but this by far surpassed most of them in terms of comfort, cleanliness and proximity to restaurants.
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Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 233 week(s) ago

Hotels.com verified review

Clean and comfortable room Hotel quiet, good location (10mns walk to the center) Nice little pool to refresh and coffee /drinking water at disposal.
Laura
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 235 week(s) ago

Expedia Group verified review

I liked the pool and seating area outside. I could hear the TV from the other room every time they had it on.
Geovanny
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 285 week(s) ago

Expedia Group verified review

Place is clean is only 10 mins walking away from the main square , we loved it. Totally recommended.
NATHALIE
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Bien que Expedia a confirmé ma réservation, l'hôtel n'en avait aucune trace. Heureusement il y avait une chambre disponible et la dame a pu nous héberger. Grande chambre propre. L'absence de réfrigérateur est à déplorer. Bien pour 1 ou 2 nuits sur la route de Valladollid.
Sergio
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Habitacion sencilla pero comoda y limpia. Relativamente cerca delcentro
Elizabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Llegas a pie a todos los lugares, están cómodas y limpias las habitaciones y el personal súper atentos
Cristina Araceli
icon-
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

HABITACION LIMPIA Y BAÑO AMPLIO Y LIMPIO
Fernando Antonio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Muy bonito todo para despejarse un rato muy buena opción
Pedro
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Propiedad limpia y tranquila
Cristina
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Las fotos no tienen nada que ver con el resl
Number of reviews per page
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