Hotel Casa Faroles

Explore Hotel Casa Faroles
9.4
Exceptional
From 448 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

Traveler Reviews Hotel Casa Faroles

Number of reviews per page
20
40
Top reviews
Carlos
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved the location, the architecture, the lobby, the rooms! Great experience overall.
Sergio
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Front desk attendant took our luggage from our vehicle parked outside to the outside of our room door upstairs. Hotel room was clean and spacious. Had a balcony with great view of the fountain. Hotel was quiet. We had chilaquiles for breakfast. Cooked to order. Food was great. The waiter was very professional. First time staying here and will definitely stay here again.
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Anthony
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast was delicious
Jose
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

todo bien
Jose
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

todo excelente
Karem
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Muy bonito y en muy buenas condiciones el hotel Su personal muy amable nos recibieron antes de la hora del check in y eso se lo agradecemos porque llegamos muy temprano y cansados y asi pudimos descansar muy recomendable
Rosalba
icon-Family
Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

My Family recommended this hotel and everything they said about it was true. I really enjoyed my stay. Staff was friendly and helpful. Felt like home. Love it.
Susana
icon-with Children
with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Everything was great, great location and delicious breakfast
Vilma
icon-Family
Family
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I expected more from a 4-star hotel. I booked a couple nights but had to leave after one night for personal reasons. The only staff I interacted with was at check in/out. Service was okay but not as friendly or inviting as I would’ve liked. First issue I had was from the start. I had to scan my key card multiple times before I got the door to open (and this happened other times as well). Then, once in the room, as we were closing the window, we noticed a large bug on the side like it had been squished when the window was closed before. It looked dead and dried out like it had been there a long time. Couple of issues with the restroom. The doorknob was broken and detached from the door. The toilet didn’t flush properly although this was fixed once we made front desk aware. The beds were hard and not very comfortable. Overall, the room looked clean (aside from the dead bug) and the a/c worked very well. The hotel is also in a great location. All this being said, I would not recommend and don’t plan on staying here on my next visit.
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Jose
icon-with Children
with Children
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

La atención del personal de otro nivel, el hotel es muy lindo y agradable, incluye estacionamiento y en mi caso el desayuno también, excelente opción por el costo
Jose
icon-with Children
with Children
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We love the hotel location and rooms have a lot space. The only thing I did not like was the bed it mattress was very hard.
Nancy
icon-with Partner
with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Hotel Casa faroles los recibió muy bien a mi y a mi esposo. Durante nuestra estancia todo estuvo muy bien. El cuarto estuvo muy limpio para mi fue 10/10 Lo único incómodo fue la cama estaba muy DURA (firm) desafortunadamente :( Lo que provocó que no durmiéramos agusto las 3 noches. Pero el resto del cuarto y hotel estuvo muy bien ubicado y muy limpio todo. De echo el hotel también incluía desayuno por lo cual estaba 7/10 La localización estuvo excelente todo de inmediato justo en el centro de todo. Restaurantes, tiendas- circle k (7eleven de U.S.A)
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Maria
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I really like their breakfast really fresh and made to order, I have stayed there twice already and on my second stay I booked a Balconie suite but since the fro t desk girl was new she had already given it to someone else who arrived earlier than me I was given a room with view to the inside and that is not what I had payed for.
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Steven
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great location, clean and parking included.
Rosa
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Muy excelente todo
YURI HUMBERTO
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Hace falta mas variedad
Esperanza
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

It’s great
Maria
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Room very clean and front desk very helpful and professional.
Patricia
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Staff was great
Maria Teresa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Our favourite part of the hotel was our amazing breakfast and the kindness of Carlos!!!
Number of reviews per page
20
40