Good breakfast. Lots of blankets but no heating. Water hot except for later in evening in the shower.

The staff were very nice and helpful. The hotel was within walking distance of many restaurants. The breakfast was good quality. I had hot water both days when I showered. There is no heat which is typical of hotels in Peru. The hotel did provide a really thick extra blanket.

We stay only one night, and was a very nice welcome, good price, very convenient, close of restaurants and buses, for transportation.

This is a lovely Hotel. It is in a great location not far from the main square. It has everything you need including nice little extras like tea and coffee making facilities. The staff are wonderful, polite, efficient, friendly and professional. The breakfast even starts at 06:00 for those with early starts. I would like to thank all the staff at this hotel for the excellent. Highly recommended.

Location is good, close to the center of the city. Staff is nice. But the carpet and blankets have dirty spots. The bathroom is small and sewer is almost clogged.

I had 2 rooms under my reservation, supposedly the same size and amenities, 1 room was extremely smaller than the other one, bathroom was tiny, bath towels old and dirty, I wouldn’t recommend this place

Joel no heat , no hair dry ,towel dirty

This hotel has a good elevator which is very important at this elevation. Good breakfast and you can walk to everything.

Clean, comfortable room. Bathroom is quite small but everything else is good. Decent breakfast. Staff is polite and professional. They allow you to store your luggage and wait in the lounge area if you have a late night bus to catch. Overall a good budget hotel choice in Puno.

Just what we need

Reading the reviews, we were a bit worried that the property would be lacking, however, we were pleasantly surprised to find a beautiful and spacious room, a varied and generous breakfast buffet, and a lovely environment overall. We would definitely stay here again!

A basic hotel. Met my needs for one night. Breakfast was lacking.

The property was in good location, fairly clean limited towels, but more provided if asked.

Decent for the price,close to the city center. Staff verry friendly, special remark for the breakfast staff.

The staff were very helpful with booking tours and transportation! The rooms were clean and nice, and it was a fine place for a hot shower and comfy bed. Breakfast was small but was still nice to have to start off the day, and the hours were good for early morning departures.

A great value. Very nice staff. They were very helpful in booking tours and transportation.

The hotel is great value: Close to center of town, hot water for tea/coffee on every floor, free and solid breakfast buffet, helpful front desk in booking tours, incredible check-in time (9:30am and sometime earlier if the room is available from other reviewers), elevators, luggage storage. The 180 degree view from the 6th floor room is incredible. The first night we got there, one of the beds wasn't made up. The front desk cleaned up. Because of the view, we decided to come back after an overnight stay in Lake Titicaca, I am glad because the room is impeccable.

Hotel was what we needed for our 2 night stay. We did arrive around 12am and rang the doorbell and they let us in. Rooms where basic but clean. Breakfast was good.

This was a perfect place for us to stay. It was close to the downtown. Easy to walk to restaurants. Close to the Plaza. It had FANTASTIC staff ! So helpful. It was clean and the bedding was crisp and clean and the beds comfortable. We used the baggage storage surface when we went to the island for two days. Definiately the best option for us. It is a small hotel that does the trick. Breakfast buffet was basic but typical fare. Happy with everything here.

Great reception staff! Helped me with a problem- so kind!!