The property is old and needs a lot of repairs. The room was tiny— barely enough room for two people to move around. The tv did not work, nor did the electrical outlets on the desk. The beds were small and hard. There was never anyone at the reception desk except once. I wish we had chosen another hotel for our two-night stay in Kirkenes. I would not recommend this property.

This hotel is a disaster. It is dirty, loud, and the owner is rude and disrespectful. The "breakfast is pitiful and in a refrigerator (pre-packaged) that the smell was nauseating. Apparently the locals regard is as the SECOND worst Hotel in town and there are only 4! Derelicts hang out in the so called lobby and it doesn't feel safe. Pay a bit more and relax ELSEWHERE

Place was FILTHY and very noisy, owner is loud, rude and disrespectful. Derelicts hang out there! In Kirkenes ALL RESIDENTS CALL IT THE SECOND WORSE HOTEL PRECEDED BY THE BARENTS HOTEL. If you want peace and quiet and CLEAN - Do NOT stay here.

My card and receipt was left on front desk as I checked in at 11pm. Room very basic but clean. Stay was terrible due to a very drunk person being aggressive and shouting and banging doors very loudly all night long. he was in the room next to me and kept trying to get in to my room all night. I had to put a chair under my door handle and felt really unsafe. No staff to be seen during this and no way of contacting them from the room. 4 x police came and arrested him after half hour of trying to get in his room. Awful night - couldn’t wait to get out of there. Didn’t see any breakfast anywhere and staff didn’t said anything when I handed my key in and complained.

Room was warm and good customer service

No one thrre for check-in during check-in hours. When he did arrive he said to hurry up. He had to leave. No heat control in room. Not able to turn on the shower. Handle was stuck. Reluctant to help us call a taxi.

Clean, affordable room in the heart of town - one block from the town hall.

restaurant on site was closed, breakfast not included and staff presence was very limited

Good: location, clean, comfortanle beds. Bad: we couldnt believe we came to the Arctic and it was hotter than Italy. Window was open, but the room was very hot.

Quite basic but much cheaper than other hotels in Kirkenes, so this was the reason for us booking this hotel. It is actually fine, close to the town centre and convenient for a nights stay before catching the ferry or going to the airport. We had an easy walk to the cruise ferry terminal. Free coffee is a nucellus bonus and our room was fine for our short stay.

The bed was comfortable, the room was clean and warm. There was no staff there during our stay and when they did show up, they were very unfriendly. Lots of people queued up to try and leave bags and check in. Since there are limited planes that arrive, you'd think they would be there knowing that there would be people wanting to drop their bags - especially when the footpaths are covered in ice. Breakfast situation was odd - we didn't try it after seeing it was a tray left in the kitchen (a converted motel room and pretty bleak). Forget asking for information about the town as there was no one there to ask. Common areas were a bit dirty. It was cheaper than other places in town but might be worth paying a little extra.

Price was right. The owner was super helpful in our 1:30 a.m. arrival. No one was ever at the front desk (perhaps i didn't know procedures).

No elevator, super small beds. Good location

I appreciate that they left our room key out for us. We were there to sleep while waiting to go on a cruise the following day. I would say that most of the people who also went on the cruise stayed at another hotel but for the price and distances to the shopping center it wasn't bad. I wish the restaurant had later hours but there was a pub about a block away.

I liked my stay. Staff were helpful. Room was clean and quiet. Easy for town.

Old hotel and attched to a Chinese restaurant. Can't say it's comfortable but also can't say anything bad given the location and price. Still the No.1 budget choice in this small town.

This hotel was was a perfect budget one night stay while we waited on the coastal ferry to take us south. The room was as advertised and the staff were friendly and helpful. The dumb waiter to move luggage to higher floors rather than carrying up stairs was welcome after a long day of traveling.

The restaurant is open and we have a marvelous selection to choose and eaten.

It is very clean budget hotel. Quiet room , good bed and great shower water pressure. Enjoyed my stay before boarding my ferry. Thank you to the owner for being there to help. Prompt check in, nice staff. All you can ask for really.

Mattorna i trappan är i behov av grundlig rengöring. Dörren till rummet hade en stor springa varför ljudet från korridoren störde. Hotellet saknar hiss. Sängen var skönt och badrummet rent.