Overall Ratings & Reviews Hotel Lago del Desierto

Excellent and friendly staff at Hotel. Helpful in adjusting when plans changed. Helpful when planning hiking activities.

Staff amazing and helpful, clean, comfortable, quiet. Room’s curtains need to be blackout to block bright street light. Wonderful view of El Chalten peaks mountain from back window room.

Surprisingly comfortable. Not a lot of luxuries but we didn’t miss them. Super friendly staff.

Everything was great. Beautiful hotel with very friendly , family atmosphere. We felt like home,where all the staff loves you.

Very old fashioned room, the bathroom needed a renovation. The heating system was really good,m for peak winter stays, there is a small gas heating system in each room but for some reason it was impossible to turn off in my room and it was not that pleasant with 15 degrees outside. No daily cleaning services. Overall I saw very small care for the clients, being lactose intolerant I have asked if the breakfast includes dairy free alternatives as soon I checked in. The day after the indicated me some milk as lactose free when in reality it was just standard milk, just after starting drinking it a realized it when I had already ingested some. They actually had some almond milk in the kitchen that they showed up later on my complaints. No possibility to do breakfast box in a place where most of the people go to hike before 7am. The reception staff speak good English and they do their best but they don't really have any local knowledge.

Very cute hotel with very easy access from the bus station in el Chalten. Close to several restaurants and amenities and with a very attentive and personal touch from the staff. Nice little room a bit to renovate but with a charming touch. We enjoyed our stay.

We stayed here for 4 nights and enjoyed it very much! Wonderful staff and ambience! Everyone was very welcoming and helpful. We had a tour that missed picking us up and they called them and made alternate arrangements. Rooms were good size and very clean. Would stay here again!

Average place, positives were location and service. How condition of the rooms were poor, hot and humid

We experienced something that we have never seen before. On check out, the desk person went to check out the room and returned to tell us that two small towels were missing and we were going to get charged. After doing our best to argue that the maid replaced a small towel with a large towel she continued to blame us. No reasoning skills at all and she continued to blame us. Being rushed to catch our bus outta town we just left. Im not sure if this was a scam to charge more money or incompetent workers at the place. Buyer beware! Don't trust the place!

Room is ok, but we just went there to shower and sleep. most rooms are small in these areas,

During my recent stay at this hotel, I found the staff to be friendly and eager to help. Even so, the facilities were another story. I found a defective toilet, the sink was broken and moved from side to side and could not stand, and a very uncomfortable bathroom. The heater didn't turn on and the wifi didn't stay connected. For what I paid I would have expected to have a better room. I wouldn't recommend it.

We had a fantastic 5 night stay here during our time in El Chalten. Eugenia who was the hotel receptionist was amazing and greeted us with a friendly smile every day.

Nice hotel in an amazing town. Walk right out the door and experience everything El Chalten has to offer. Rooms are small, but you won't be staying in them much anyways. El Chalten is all about the outdoors.

Nice hotel in El Chalten, friendly staff, small bathrooms but hot showers. Cute common areas with nice views.

The hotel was great! They offered the best exchange rate in town (exactly the blue rate) and held our suitcases for five days while we went hiking. The room was small but super clean, and everything worked. Would stay here again.

The hotel is very central and served its purpose but we wouldn’t stay here again. The rooms are small (not enough floor space to even fully open your suitcase). The shower space is small. Toilet had several issues but the manager who is very kind and attentive helped quickly. Bed wasn’t the most comfortable and could use newer sheets and towels. Breakfast is not sufficient to prepare for a full day of hiking so don’t depend solely on it. Although of course of the cheaper ends, would still expect a bit more care. Public spaces in the hotel are great - couch space, big table upstairs to work at, etc.

Amazing. We loved it.

Nos ha encantado el trato recibido por Dario, Francisco, y las chicas del servicio de limpieza y desayunos ,nos hemos sentido como en casa. El lugar muy bonito , muy accesible a todo.

The bed was comfortable and the place was warm. The breakfast was very basic and bland. We had a view of bins out the window. The room door was loose so banged all night due to strong winds. The staff demand that you give your key to reception whenever you leave the building, but then hang the keys behind the reception (which is sometimes unattended) which didn´t feel very secure. There are a lot of rules considering it is a hotel for customers and not a school for children. The most expensive place we stayed in in Patagonia and not worth it compared to other properties.

Reservamos este hotel porque era la opción más barata que encontramos en el Chaltén a finales de marzo y la verdad que la relación precio calidad no puede ser mejor. Pros: desayuno incluído bueno, limpio, agua caliente y calefacción perfecto, muy buena atención y recomendaciones, servicio de viandas ricas y a buen precio y el wifi funcionó perfectamente durante la estancia. Contras: las habitaciones son pequeñas