No lift to take suitcases up to bedroom.

We've stayed here on several occasions as the location is very good. The room was very big and clean and comfortable, there was some noise in the morning as it was partly under the stairs and we could hear people going up to breakfast, but it was very quiet all night. The tap in the toilet wouldn't turn on properly but reception were quick to sort. We would definitely stay here again.

Good hotel with great views

Friendly efficient staff, nice large comfortable room. A little plain but was equipped well with separate washroom, and separate shower & bath. Large TV and no skimping on bathroom accoutrements (where we notice other hotels have!) Great service in restaurant and good quality food.

The staff are fantastic. However, the room was small, no coffee or tea in rooms although there is a machine in the hall by the main door - not convenientat all. No water glass, no shampoo or conditioner. Just really basic. There is a fridge but it was turned off on arrival and take several hours to cool. The rooms are clean and the beds and pillows very comfortable.

Location was nice. Hotel was good.

We stayed for one night and it was fantastic the staff were really friendly and we soaked up the lovely atmosphere would definitely recommend a visit

I work in Eemshaven and have found this to be the best hotel within 15 minutes of work. Its clean, the food in the resturant is very good and there is free parking. Breakfast is a bit basic but overall absolutely no complaints.

The gentleman at reception was very nice. Check in was easy and extremely quick. Room was big with fresh fruit. Would stay again.

Ripe fruit in rm on arrival and a really good lunch. Rooms very clean

Very nice location in the harbour. Excellent breakfast. Clean and tidy rooms.

Nice hotel, staff were really friendly and the rooms comfortable. Definitely stay there again.

Very

The staff at the hotel are always friendly and remember your name. A very good place to stay, as I regularly do.

Poor service in the restaurant - had to ask to place our order, then after having done so, it took 10 minutes for the waitress to then say our choice was not available, had to try grabbing someone's attention to get some more bread, and the Manager seemed only interested in chatting to locals - and was quite arrogant. My steak was not cooked as requested.

I was in the area for work and did not have much time between travelling, the hotel was very pleasant and the staff friendly.

Outdated standard, looked better on the pictures. Breakfast was nice.

Personeel zonder respect.Kamers gehorig,gestamp met deuren op de gang.Na twee dagen uitgecheckt.Bij het uitchecken kreeg nog een restaurant rekening van bijna 200 euro die waarschijnlijk door een ander persoon op mijn kamer is gezet..

Nette Unterkunft direkt im Hafenbereich, freundliches Personal, Zimmer okay, Abendessen im hauseigenen Restaurant immer prima und lecker; das Frühstücksbuffet darf dagegen gerne etwas reichhaltiger ausfallen.

Flecken an der Wand, wo ich nicht wissen wollte was es ist. Preis-Leistung von Frühstück eher semi gut. Dafür sehr nettes personal und gratis Parkplätze