Overall Ratings & Reviews Ayom Suite Mataram

Resort type with super friendly staff, good location (fits for those whose looking for quiet & calm ambience), good food (breakfast is a la carte)..

From the beginning, I have never been disappointed with Ayom. Everything is good, from the service to the room facilities. For a strategic location in the middle of the city.

This property is a truly hidden gem of Lombok. I am a local Lomboknese but again I was in awe in this property. Reasons? 1. The genuine hospitality. I find it hard to find a local hotel or resort which can maintain this level of intimate service. Not only the training, but they seem to know how to choose their staff from the beginning. From the warm welcome by security to the housekeeping staff offers a genuine authentic hospitality. MITA was taking care of us extremely well during our 24 hours of stay. Ayom Group, I hope you pay this people well. These people are your greatest assets. 2. Location. Its consider located in the central of Mataram yet feels secluded. A true meaning of secret gateway inside the city. 3. The design of the hotel offers a warm ambiance. It feels like you are in a Villa in Bali but in a low-key luxurious way. Not a great fan of the swimming pool design and those room around it but it is not a deal-breaker. 4. Those afternoon tea delicacies were a real treat! Western Breakfast was delicious but my Nasi Goreng needs improvement but again, no biggie.

Stay twice with child of 2, Excellent service from before arrival after we left. Staff was very friendly and professional, chic restaurant that has finest dessert menu and probably best rendang in town, much better than larger establishment. Room was spacious and very clean throughly.