Glayshirrie Mischie
with Children
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I want to share our experience in this place. We are from NJ and stayed here from July 15-17 that supposedly until 18th but we decided to check out on the 17th. Our car CRV-hybrid was stolen just in front of our room. When I reported it to the front desk she has no sense of urgency and you don’t feel the concern. Their cctvs are so blurry that you cannot even see anything. There are no securities in this place. Safety and security is poor. Called 911 by ourselves because the front desk doesn’t even want to call the police until I insist her to do it but then I can see that she doesn’t want to do it so I called the police myself. We are just so blessed that we have a tracking to our car that we are able to locate our car via the app. They were able to retrieve our car but the windows are broken and a lot of things are broken. Think 1000x before staying here! It’s cheaper but it will cause you a lot of problem. Big big problem and they will not have any bc considerations. I said if we can just check out early and we are not going to use our 1 night anymore but they didn’t even have the consideration to refund it. They even told us that they cannot refund anything. Even the inconvenience that causes us within their premises. I don’t want the same horror to happen to anyone so just be very careful. Just look what happened to our car even if it’s retrieved. We are just so lucky that we are able to get it back even with this condition but the hassle the interrupted travel was just
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