Steven
with Partner
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
On Expedia advertisement, the room was a lakeview suite with patio. However, the patio was located right at the parking lot of motel, and also the view was the parking lot, not the lake!
We arrived early and talked to the staff if the room would be available earlier than check-in time, and they said they would call us as soon as the room was clean church didn’t happen.
We complained to the motel staff about the controversy between the room we booked on Expedia, and what we actually ended up staying at, and the answer was that it is on Expedia since we mentioned to them that they have to stop falsely advertising the motel rooms.
All in all, spending that money for our anniversary in that parking lot view room was disappointing.
I hope no one else has to have this experience.
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