Overall Ratings & Reviews Alpina Hotel

Overall nice. Elevator is old style and floor arrangement is such that it does not stop at each level. Outdoor seating area is very nice at night for drinks or dinner when weather is good.

The hotel was accessible easily by bus and the breakfast was good. Unfortunately the bathroom was really small and not very nice.

Didn't realise until we arrived that this was a 'basic rooms' hotel - not sure that that was made clear on the Hotel.com website. The room was basic - but clean. Main problem was an unusual smell from the en-suite cubicle.

Got an upgrade from Basicrooms to Alpina, yeah! So got our own private bathroom. Plus a nice corner room with great view on Jungfrau. So for the price of Basicrooms, we got a good deal at Alpina given the hotel prices in Interlaken.

super staff lovely hotel Nice view from hotel Very good service

The lady owner is extremely helpful in providing all useful information to get around. The breakfast is excellent. The hotel is located within easy access to the surrounding mountains.

This hotel is old hotel and inside is not as clean as relatively new hotels. However, it is at a quiet location. We were satisfied with the speed of wifi. Continental breakfast was good with tasty coffee.

Had a family room which was only a regular twin room with a third bed squeezed in. All beds were less than 1.8m. Deceptive description!

It is an old hotel that has been upgraded to include an ensuite in the room. It is a small box shoved in a corner and is quite cramped, although the shower was hot and strong. The staff were reasonably helpful and the breakfast was extremely basic for a hotel with a restaurant. The restaurant is closed on Sundays and therefore alternate arrangements need to be made. The hotel is out of the centre of Interlaken, although easily accessible via bus or a 30 minute brisk walk.

Although a little run down, it was warm & clean. The staff were very helpful & very welcoming.hotel in great spot

This was a very nice hotel, the staff was fantastic and very helpful. Rooms were nice size and the breakfast buffet was cold cuts and rolls. The food in the hotel for dinner was also very good, and there were several places to eat within walking distance. The train and downtown are a ways away but still easy to drive too. I would highly recommend this hotel for a short or long stay. Parking was free and close to hotel. Wifi in rooms was very fast for Europe.

What a quaint get away in Interlaken!!!! The hotel is located a 15 minute walk from downtown, very easy to find. A bit inconvenient being away but there was also a bus stop very close to the hotel, with bus fair included in the hotel charge. The staff at Alpina was outstanding and went out of its way several times to help us. We left early hiking 2 times and both times they left lunches to go for us on the table and did not charge us. They assisted us in understanding the complicated train system up to the mountains. We were having problems with our Switzerland bought trak phone, unable to make an important business call back to the US. They let us try their land line and tried desperatly to help. That also did not work, but they had a public phone right there and took time to show us how. The included breakfast was a bit lite, but very Euopean....... and the bathroom was quite small but traveling in engalnd, we were prepared for that!! the room was very clean. The view was spectactular with the sunrise. We had a great experience at the Alpina!!!! thank you for everything!!

We arrived late for check-in due to pouring rain and slow travel conditions in the mountains. The front door was locked and when the reception answered the door, she said that they didn't do check-ins after 11:00 p.m. but she did hand us a key and send us to our room. The room smelled very musty and the towels looked like they had been around since the 1970's, but we did get a good nights rest. The building did seem to have a lot of historic value, Not what I expected for the money, but it was in Interlaken and surrounding by beauty.

While the hotel was located at a 2-3 min walk from the bus station, it was not appropriate at all for a leisure stay. The rooms are very very small and very compact making it extremely uncomfortable to even move around in the room. They shut the hotel main door at 11.30 pm and no guests can enter after that (reminding me more of high school hostels). I would not recommend this to anyone traveling to a beautiful place like interlaken - it just ends up spoiling your stay

Terrible room, felt like 1940 with a bed frame that my 14 year old built as a scout project. Shower was to small to fit in and shower and toilet might have been together 3 square feet. My wife was afraid to undress. No AC and mosquitos were swarming. Worst room I ever booked. Breakfast was bad too!

It was a nice and very friendly place to stay in . The food and drink served in the bar coupled with the service was very good. The hotel is conveniently located as it is only a few minutes walk from the train station and shops. I recommend Hotel Alpina to anyone wishing to stay in Interlaken on a tight budget but in a very warm and friendly place.

Hotel Alpina in Matten provided well for our needs. It's a simple, unassuming place but well kept by friendly staff. We were able to visit several nearby alpine villages and see some spectacular sights. The hotel provided breakfast each day, and their dinner meal was excellent and served in a homey atmosphere. All-around good place to stay for a few days while visiting Switzerland.

What's not good: 1. Room size is too small. 2. Strange smell in both rooms 3. worst bathroom that I have seen in long time. 4. Too pricey for kind of rooms provided. 5. Breakfast was bad gain .. Half baked bread :( What was okay: 1. Oliver the guy at the reception was very helpful.

Hotel Alpina may not be the most amazing hotel in the Interlaken region, but it definitely has its place here! The female owner of the hotel is very nice and caring, we did not ask for much but you can tell just by speaking with her. The hotel is not too far from the bus station, but if you miss the last bus to come back at night, be prepared to walk for 30 minutes (It's as safe as it can get, so don't worry). Rooms are definitely small but there isnt really much option in this price range, you get what you paid for and I am happy with what this hotel has to offer.

The pictures of the hotel looked nice enough, but we should have listened to all the other reviews warning us not to stay here. Our room smelled very bad and very strongly of mold. The carpet and rugs were all stained and worn down. The bathroom's floor was the kind of flooring you would find at a public shower. We wore our shoes in the bathroom because we were afraid of getting athlete's foot. The towels provided were also beach towels. We were very thankful that we were only staying one night here, and we definitely recommend NOT to stay here.