Bathroom not clean and bed substandard

Excellent breakfast with plenty of choice. The room was spacious enough with an excellent shower included. Staff were very attentive and professional.

clean rooms, friendly staff and handy location

Inconvenient but cheap

While the room was small it was workable. And the cleanliness and location more than made up for it. The staff was wonderful! It can be a little noisy because you’re right on the main square so you may need earplugs.

Convenient, plenty of eatery options

Hallo team Amadeaus hotel Haarlem Vwb slapen was het prima. Alleen het ontbijt was niet geregeld. Ik heb een half uur gewacht van 8:02 tot 08:29 uur maar er was niemand aanwezig om het ontbijt te verzorgen. Ondertussen zijn er 2 andere gasten ook vertrokken zonder ontbijt! Pas op het allerlaatste moment arriveerde er een medewerker die me op het laatste moment koffie heeft aangeboden, maar toen moest ik weg ivm mijn afspraak. Heel vervelend dat we wel voor het ontbijt betalen maar het niet geregeld werd. Gr Theo HFB Business Leader HFB02 - HFB08 - SSFA IKEA Netherlands

Great staff. Efficient check in and check out. Room was fine but very basic with an old noisy fan. Overall a very nice place to stay in Haarlem.

Fantastic staff; let us check in early and helped with navigating parking and getting through the streets. Incredibly cute hotel nestled in the city center. Great restaurants nearby. Beautiful cathedral giving all glory to God. Lovely bells play throughout the day.

Like: area central, great free breakfast Dislike: noisy music at night, no air conditioning

The only issue was the noise of the daily set up of the umbrella stands and the Saturday farmers market (at 4:30 - 6:30 AM!!!!!) after the noise from bars until 2:30 am. Otherwise it was a great stay and the views from the windows of our room facing the plaza spectacular!

Basic rooms, but clean. Comfortable beds. Excellent service. Lovely town

Location was perfect- walking distance to everything. I had a small single room with a comfortable bed and pillow and a small but adequate toilet sink and shower. Breakfast was included- omelette,croissant, bread, butter and jam, cheese and cold meat, yogurts, cold cereal, tea and coffee- that’s a bargain because in the Netherlands that’s worth €20! Note there is a staircase up to the 1st floor, and an elevator for 2nd &3rd floors. If you arrive/leave when the restaurant is open the elevator goes all the way to street level. Great little hotel, great staff and I would stay there again.

Quaint, excellent location

Arrived late but excellent communication about obtaining key and advice on stay Initial problem with tap on shower was responded quickly as someone been too enthusiastic turning off. Very pleasant stay and great position in the old square... great for Saturday market Lovely breakfast and setting, family friendly environment

We love the closeness to everything in Haarlem and train station. Their service and cleanliness is EXCELLENT!!!

This is a very mom and pop style hotel, so don’t expect any push touches. Rooms are located above the cafe. They’re smaller basic, but have all essential amenities (though no fridge unfortunately). Mike, who manages the property, was very pleasant and helpful. He went out of his way to correct a booking mistake I made - totally above and beyond. All of my staff interactions were lovely. There’s a positive energy to the place. The breakfast is small but very good. Whoever supplied their croissants and pastries - excellent. Otherwise standard continental fare: yogurt, cereal, eggs, cold cuts and breads. The breakfast music is very well chosen. Also, the cafe is really nice as a whole. The location is the real gem here. Located on the main church square, anything you’re looking for (including the train) is with a ten minute walk. There are countless restaurants, cafes and bars near by. By evening, things are usually pretty quiet unless there’s an event in the square. Remember to close your windows at night - seagulls get up at four, and they can get loud.

Great little hotel right in the middle of Haarlem. We were lucky enough to have a front bedroom overlooking the main square. Yes, it was noisy, but we didn't mind (earplugs provided in case we did!) and we loved watching the market being set up and the bustle of the annual food festival. The room was clean, the bed linen and towels immaculate and the little extras (tea, coffee, shampoo etc) all good quality and replenished when used. The fan in the room was welcome in the warm weather. Breakfast was buffet style with a great selection. Staff were friendly and obliging. Late arrival was easy with clear instructions sent by text, email and WhatsApp. Upon leaving we could leave our luggage after checkout until our evening flight. A lovely stay, thankyou. We can't wait to return to Haarlem and The Amadeus.

It might take you a few minutes to figure out where this place is because Amadeus doesn't appear on the building. I was worried because it's right on the Grote Markt and I thought it would be super loud but even with the window open I heard no noise from outside or the corridor! And there was a fan in the room which was really nice.

Wonderful location and good breakfast. Very small room.