Verified traveler
with Partner
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Just come back from a lovely stay at The White Hart. The hotel is very clean and set in beautiful countryside.
It would have been five stars, however, there was an issue with the service in the restaurant which unfortunately left a bit of a dampener on what had otherwise been a lovely experience.
Upon arrival at the restaurant, we ordered a bottle of wine and a beer for my partner. The gentleman serving us asked whether we wanted to put the drinks on a tab or pay for them, and we opted to pay at the time.
We then enjoyed a beautiful meal, which was excellent value for money. When my husband went back to the bar to pay for the food, the wine and beer had been added to the bill. He explained that we'd already paid for the drinks when we ordered them, and the lady amended the bill without any issue. Mistakes happen, and we were absolutely fine with that.
As we still had some wine left, we took it with us so we could sit outside and enjoy the beautiful surroundings.
Unfortunately, as we were leaving, just as we reached the door, the same young man who had served us our drinks approached us and, in front of other customers, asked whether we'd put the drinks on a tab. We explained again that we'd paid for them when we ordered them.
I don't want to say this ruined our stay, because it certainly didn't. The hotel, food and surroundings were all lovely. However, being questioned in that manner, particularly in front of other guests, did leave us feeling uncomfortable.
Read More


