Overall Ratings & Reviews The Pheasant Inn

The food was out of this world, the double bed was on the small side but the room was very clean and really enjoyed my stay

We enjoyed our visit. The lights were a little disappointing, could not use 1 bedside light at a time. We placed our towels on hook but still changed. I think the room could take a bigger bed.

The room was clean and cosy with a comfortable bed. The location was perfect for exploring the Kielder forest. We enjoyed two evening meals at the pub where the service was very friendly and the atmosphere very cosy.

It was first time I have stayed at an Inn in a very long time. The room was cosy and very clean with the bathroom being quite compact but clean and fully operational. The views from the room upon the Northumberland were very relaxing and picturesque. The breakfast service and evening service were amazing. Watch out for the porridge as that portion is very big yet super tasty. The staff are very friendly and helpful. Throughout the whole thing I wished I could stay there longer. The lake with it's dam parking is a very short drive where you can enjoy the treck around next to kieldar lake.

Good quality food, nice room (albeit a bit on the smaller side), clean throughout, nice quiet location with a decent amount of parking.

Room 7 maintenance could have been better. Toilet seat loose, toilet roll holder loose (roll kept falling off onto the floor) dressing table seat pad loose outer door lock misaligned (needed both hands (one pulling door handle hard, the other turning the key). No coat hooks or dressing gown hooks. However, evening food and breakfast gorgeous. Staff excellent, tea and coffee plentiful. USB charging points and good parking.

There was a problem with the shower it was stone cold. Robin deducted some money from my bill as a good will gester. Before we checked out a plumber was there to fix the fault for the next guest . These things happen and it hasn't put me off staying again . Food was fab room was clean and service was excellent. Definitely recommend. And will stay again.

Enjoyed our stay, good location near kielder lake and observatory, service and meals were very good. Hotel was expensive for the size of the accommodation. Bedroom and shower were very small.

Traditional, lovely atmosphere, friendly and very welcoming

It was lovely except the bed was a bit small and there wasn’t a bath

We picked this hotel because we were going to visit the Kielder Dark Skies Observatory with our children, and it worked very well for us. The observatory is just a short drive away, the family room at the hotel was a delight, the food was very good and we all had a great stay.

Nice room & good food with quick attentive staff, stay was all good.

Lovely and clean food was great it's the perfect get away nothing but scenic views ideal for a romantic weekend away

The location and view....

The food was cooked to a very high standard and the staff were very helpful and friendly.

Really lovely stay at the hotel , situated in a spectacular area of Northumberland. We had a great breakfast and the bed was so comfortable 👍👍

Lovely place to stay. Breakfast was excellent and evening meals delicious. Only slight negative was accessing room via stone steps. I’m not very good with steps to managed it. Also could hear snoring coming from neighbouring rooms. All in all would definitely stay again.

I specifically asked about my dog and was told she could only go in the bar when I got there after a 3 hour drive was told she would have to stay in our room. The manageress did phone round and after a while found us a cottage to stay in but we had to do a food shop.

Warm welome, friendly polite staff. Nothing was too much trouble. Lovely surroundings , cosy clean warm room. Food was delicious!! Especially sticky toffee pudding what a treat ! . spectacular views , a walk around first thing on a sunny warm morning listening to the birds absolute heaven.

Great stay, great place, great people, great location ( we were going to the Kielder Observatory ) Would stay again