The staff were lovely. Very polite and welcoming. Room very clean. Excellent location.

the wifi wasnt working first then they had to come and fix it. the room was dark and had poor lighting. the whole hotel look so dodgy

We were disappointed by the size of the room (the shower was literally within a few feet from the right side of the bed and not part of the bathroom area) as it was much smaller than the photos indicate. We were also surprised to find that our room was not in the same building as the lobby, but in a separate building some 200 feet down the block without any lobby or common space what so ever. We were told that this was expressly pointed out on the web description. If it is, I'm missing where it is located, as I still can't find it. When advising the hotel manager of our disappointment, we were treated rudely and told that "a child could find it". Everyone has a bad day from time to time, so the rudeness is forgivable, but it doesn't alter the fact that it is not disclosed, nor does it change the fact that the room (at least in the second building) was small. On the positive side, the room had all the usual desired amenities and the property was conveniently located within a short walk to the Underground and some very good restaurants..

The hotel was lovely - extremely clean and the staff were, without exception, friendly, welcoming and helpful. The only downside was the sunken bath in a very enclosed space which made it difficult to get in and out of. Apart from that, we were very satisfied with the hotel.

Very good service, comfortable, clean and friendly.

Interesting room with a bath in a tiny bath size room adjacent to the bed. Potentially hazardous getting in and out of the shower. Hotel room located further down the road from reception. Room clean and pleasant

Bit strange you go to reception and book in and then they take you outside cross over walk down the road to the hotel location. The rooms are very compact and noisy, you can hear the people walking around above you and rushing water down the pipes everytime they use the toilet. The bed was uncomfortable

The staff were so friendly and professional, which added a lovely air to our short, but wonderful stay there.

Terrific location, very quiet room, great air conditioning, friendly service. Would definitely go back.

Great location easy from Euston and close to good food and tube stations

The staff was really great and welcoming. Room was clean and in good condition. Shower was a little small.

This hotel was in a really handy spot - close to Baker Street underground, to Oxford Street for shopping and to lots of places to eat. The bed was comfortable, and the shower was warm. The staff were friendly too, saying hello whenever we went out or came back, and they also allowed us to leave a suitcase for a few hours after we checked out. Next time we go to London, we would be likely to stay at this hotel again.

Great hotel and location. Close to Oxford Street and great restaurants. The staff were very friendly. Marianna thank you for all your help!!! Highly recommend if you stay in London.

Excellent location and unique boutique hotel. Staff were very friendly and helpful and breakfast presentation was very stylish

Very conveniently situated. Close to Princess GrCe Hospital. Staff all charming and helpful.

Nice small hotel. Very friendly, excellent service.

Absolutely amazing beautiful hotel great location staff so lovely would definitely recommend

DO NOT STAY HERE! Despite reserving the appropriate number of space, this hotel tried to kick out our 10 year old child at 9 pm saying he could not stay there since the room was only for 2 adults, AND the staff took our passports downstairs/tried to keep our passports overnight. The male manager in charge was rude. This place should not be an option to stay. Period.

On my arrival I thought the place was well presented and had a very clean feel. The receptionist (Victor) was extremely helpful and accomodating. The room was pristine and very comfortable. The only slight issue was the lift which might need some updating but apart from that, I received 5 star service.

The hotel was in a good location. The room was really nice, a little small but to be expected. Our room was next to the lift on the ground floor so it was a bit noisy at night. The bed was really comfortable. Staff were very friendly and helpful :)