Overall Ratings & Reviews Nemuru Hotel Ciputat

Comfortable room... Full breakfast menu... Staff ready to serve.

The best hotel comfort and security, looks luxurious but the price is very affordable, the hotel is very comfortable and clean, the hotel has a unique and interesting Japanese theme, highly recommended for a staycation with family!!!

Check-in review: Friendly receptionist, fast check-in process, IDR 100,000 cash deposit, refundable upon check-in. Room review: Clean, spacious room, fragrant towels, shampoo and soap refills, smart TV, tea and coffee available, and a water heater. The AC is cool enough, and the water heater in the bathroom works well. Breakfast review: Breakfast is adequate, with chicken porridge, salad, ketoprak (a type of ketoprak), white rice and side dishes, fried rice, omelettes, suki, and sushi. There's a coffee maker. You can make cappuccino and espresso. Free coffee refills. Swimming pool review: There are two pools: one for adults and one for children. They're nice and clean. Breakfast can be taken to the pool area. Overall, I stayed one night and was quite satisfied. The price was affordable. Thank you Traveloka and Nemuru Hotel.. (Next to the hotel is an Alfamidi, so walk ahead. The hotel is quite quiet because it's tucked away from the main road.)

Very comfortable for resting and sleeping

The rooms are clean and the hotel location is close to the city.

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Good, clean, and enjoyable for rest at Ciputat city, recommend hotel for vacation or work

My experience of staying at the Nemuru Hotel for 4 days, firstly, the towels were not replaced, secondly, the coffee sachets provided in the room were not refilled, thirdly, the water heater had no heat at all.

Spectacular!!! Highly recommended

Very satisfying, all services are good and will stay again at this hotel..

Good service, fast response According to the price

Hello, overall good hotel, nice, clean, etc. But when I wanted to check in, there was a deposit, it turned out that it had to be cash, guys, no debit or QR, and the card also couldn't be used to tap the elevator and the room, so I had to go back to change the card -_-. The shower pressure was also a bit low but enough, there was a water heater, soap, shampoo, clean towels, etc. The smart TV was also on when I arrived, I could still watch Netflix, then I left it for 1 hour, it seems that when I came back there was no internet connection, I also tried using a personal hotspot but it didn't work:( I checked out at 6:30 or 7:00 in the morning, but it turned out that I had to chat with someone who was late to check out at 12:30 and was charged an incorrect amount xixi, please improve your communication with the deposit information, so that I can prepare cash before I arrive.. that's all. Thank you✨💖

This is the second time, the service is very friendly and the place is very comfortable.

Dea needs to be given hospitality education her reception of guests is very bad

It's too bad there's no friendliness on Dea's behalf

Very disappointing reception on behalf of Dea

Comfortable for families, especially children because there are swimming pool facilities.

Easy access anywhere, friendly staff, warm water and a peaceful atmosphere

For those who are not very important looking for a comfortable room, please stay here. I checked in and was asked to be given a room with AC that was not cold, asked to change rooms but was not given, fixing the AC was only done by pressing the remote button, without any clear solution. Don't have high expectations.

Friendly staff, good service, cleanliness is okay.