Overall Ratings & Reviews Home2 Suites by Hilton New Albany Columbus

Great stay

The room had ants in the bathroom, in the bed and all over. We express the concerns and they did not get us a new room due to being full. They offered to change the sheets. When we checked out we were offered a 1 night comp but they could not because we booked through hotels.com

Overall it was a great experience. The staff was very friendly and courteous. The breakfast was great and offered a good selection of breakfast foods.

Wonderful stay!

Great hotel, beds are firm with lots of room. Wish the breakfast had more variety. Great breakfast but after 7 of them being mostly the same would have been nice with bacon and different potatoes.

Very clean and hospitable. Bob is a one of a kind! I would go out of my way anytime to stay at one of his establishments!

All very clean

The room was huge and, while a bit worn, was clean and had tons of surface area. The shower was the best we have ever had in a hotel - wonderful!! The front desk and breakfast staff was friendly, welcoming, efficient and knowledgeable.

The room was very clean and comfortable, great work space and the breakfast was good. Staff were very kind and personable.

My husband and I and some family stayed here for the week of Christmas and it was great . Super friendly , nice staff , clean and very Accommodating to us and our two pups . Will be back and highly recommend .

Very clean and very friendly staff

I called the front desk and no one answered and then I went to the front desk to help Me and no one was there. I slept with my winter coat on and it was absolutely freezing cold in my room.

Our stay was very comfortable everyone was very helpful. Our room was very clean and would definitely stay here again.

Mayden G was the very best. Friendly and efficient.

Very clean, we had an abundance of towels, pull out bed was fairly comfy for the kids, coffee was strong all good. We were in town for a family reunion and had other family in the hotel. It was nice to have areas where we could get together.

Wished they had more washers as this is an extended stay but LOVED this location

Very roomy and nice facilitie

Second day, staff was terrible. Calling the police on children, threatening to kick people out. Very rude and nasty. Would never go back.

Wonderful

Great