Overall Ratings & Reviews Hilton Garden Inn Akron

Dirty carpet in room hallways

When we arrived we had to wait 45 min after the 3:00 check in time. Should a free breakfast comp for the delay. Bathroom floor felt and strange. Had to wear shoes when going in. Never felt dry even the next day.

The hotel and staff are great. I question why I elected to pay $21 for breakfast and then was presented with an additional bill after eating? Either Hilton or Expedia has its wires crossed.

Great clean rooms nice hotel

The staff at the front desk and cafe were amazing. The room is nice and spacious but outdated. They provide shampoo/ conditioner, body wash, and lotion but the cleaning staff didn’t refill the conditioner and lotion.

Mattress is low quality and air conditioning is poor quality windows unit. No bath tub

We had our kids and grand kids with us. The rooms around us and hall ways smelled horrible of weed- marijuana. To go to sleep and wake up with the smell was not at all a pleasant experience. Will think twice about staying again

Clean

Stayed there for a night. Also enjoyed the breakfast at the Resturant inside the hotel. Hotel staff was friendly and helpful.

From Washington State, always enjoy Hilton Garden

Morgan, thank you for welcoming us and helping to get us settled! Our room was quiet, clean & comfortable.

The desk agent Shara was wonderful and full of knowledge and compassionate. She is great asset to the Hilton family.

Clean

Very nice

The stay was great. The beds were a little hard but we managed for 2 nights. Staff was amazing.

Clean. Patrons on Saturday were very loud and obnoxious. Took over the pool. Kids w

Good

The property was clean and staff were friendly.

The staff were very friendly. The location was perfect for what we wanted, close to the concert venue and within walking distance. There wasn't any soap for the bathroom sink, so we had to keep getting body wash from the shower to wash our hands. There were only two washcloths in the bathroom, which I guess one for each person. However, there are typically four when I've stayed other places. Overall, good place and would stay here again.

The room was fine. The adjoining restaurant was very under staffed and the menu should have been limited to a few items that could have been made by the lonely cook. We wait a long time and then we had to leave. The server was great and did make us a nice salad. They were promoting the restaurant and should not have until they made adjustments to the menu or found some help in the kitchen.