The staff is friendly, the room is clean & comfortable, thank you.

Check-in was easy, friendly, the room was clean & comfortable.

Very good, friendly service.

Good, fragrant, clean, highly recommended

The room was clean, but not soundproof. One night at 3 a.m., I woke up to someone revving a motorcycle in front of the hotel, drag racing. The sounds of people laughing, talking, and revving were very audible. It lasted for about 30 minutes. I called the receptionist to ask for help in reprimanding the drag racers, but they told me it was just a passing motorcycle. My room faced the street, and I saw a group of people drag racing back and forth in front of the hotel. Next time, please help out and reprimand the drag racers; they're really disturbing your rest at 3 a.m.

Good hotel. Good staff. I'm satisfied.

For some reason, I prefer room 117 over the one above. My favorite room is its cleanliness, unlike the others.

The room has no shoe limit so the floor looks the same everywhere, there should be a clear limit so that previous visitors don't walk in with shoes again so there is a sacred boundary, and if you don't wear sandals in the room, the soles of your feet will become dark or dirty because there is no boundary. Then for breakfast there is not much variety, only fried rice, rice noodles, and fruit, and even then there are not many choices. If you just want to sleep, it's still worth it, so it's better to take a room without breakfast.

Nice hotel, good service.

I stay here often. Usually the bathroom is clean, but this time it wasn't. Hopefully, it will improve in the future.

For a property that's still relatively new, it should be well-maintained. However, the bathroom was dirty, as if it had never been cleaned. It's such a shame.

For transit it is very good, the facilities are quite good

room was clean and nearby there's a food court in front of this hotel ,we just stay a night but it's ok ,Aircon and bathroom are good,bed is so so but overall all is ok we asked for nonsmoking room and we got the room we want not like the other reviews that say this hotel only have smoking room it's not true

The hotel is comfortable & strategic, next time I go to Batam I will stay here again 🤩

Awesome and the best.. We'll go there again later in Batam.

If I may… Room service food starts in the morning until 10:00 PM WIB at least… ☺️

It was a really comfortable stay at Vivotel. Comfortable room, comfortable bed, comfortable bathroom.

The place is close to everywhere, strategic.

Friendly staff, clean and tidy rooms, close to everything

clean hotel, right across the street, lots of culinary options at night, friendly staff