9.1
Exceptional
From 234 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.9

Location

9.0

Service and Facilites

9.0

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市内中心部までの距離 (20)
雰囲気 (17)
寝室 (17)
アクセシビリティ (16)
スタッフの親切さ (16)
バスルーム (14)
部屋のスペース (13)
周囲 (11)
チェックイン/チェックアウト時間 (11)
ホテルエリア (11)
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Traveler Reviews Vivotel Hotel

Number of reviews per page
20
40
Customer reviews
Dita P. P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
For transit it is very good, the facilities are quite good
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Deborah T.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
room was clean and nearby there's a food court in front of this hotel ,we just stay a night but it's ok ,Aircon and bathroom are good,bed is so so but overall all is ok we asked for nonsmoking room and we got the room we want not like the other reviews that say this hotel only have smoking room it's not true
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D***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
The hotel is comfortable & strategic, next time I go to Batam I will stay here again 🤩
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S***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Awesome and the best.. We'll go there again later in Batam.
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R***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
If I may… Room service food starts in the morning until 10:00 PM WIB at least… ☺️
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yardla i.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
It was a really comfortable stay at Vivotel. Comfortable room, comfortable bed, comfortable bathroom.
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1 people find it helpful
Accommodation's Reply
20 Nov 2025
Hello, thank you for your wonderful review. It's an encouragement to our team to continue providing the best service for our guests. See you again soon!
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Iwan A.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
The place is close to everywhere, strategic.
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Iwan A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Friendly staff, clean and tidy rooms, close to everything
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Accommodation's Reply
20 Nov 2025
Thank you for staying at our hotel! Your review is an encouragement for us to continue to improve our service. See you again on your next visit.
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D***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
clean hotel, right across the street, lots of culinary options at night, friendly staff
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Accommodation's Reply
04 Nov 2025
Thank you for taking the time to write such a wonderful review! We are glad you enjoyed our service.
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Iwan A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Okay, ready, safe, comfortable, friendly staff.
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1 people find it helpful
Iwan A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
If you go to Batam, you must stay here, it's safe, comfortable and strategic.
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Accommodation's Reply
04 Nov 2025
Thank you for your review. We are very pleased to hear that you had a pleasant stay. We look forward to welcoming you back soon.
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F***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Good
2 people find it helpful
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
Strategic location, close to SNL Food Tanjung Uma and Harbor Bay. Upgrading to a deluxe room costs an additional 50,000 Rupiah and a 100,000 Rupiah deposit. The room was clean enough, but upon returning at night, the smell of cigarettes was very strong, even though I had requested a non-smoking room. Overall, it was quite good.
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2 people find it helpful
Accommodation's Reply
04 Nov 2025
Thank you for your comments and suggestions. We greatly appreciate them. We will continue to improve and maintain our quality in the future.
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Hotma B.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
Clean room, location close to the mall
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1 people find it helpful
I***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
Clean rooms, friendly staff, smooth Wi-Fi
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Nadia S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
The hotel staff is friendly, the security guard is alert, I will stop by again next time.
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Tasya R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 33 week(s) ago
Repeat and always back again at here for 5 days, security sangat helpful sekali selama di sini & I'll be back again! Buat sarapan, please for the quantity on buffet, please take more but so far to taste all goods, thankyou.
1 people find it helpful
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Nethalia N.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 36 week(s) ago
I have stayed here several times while transiting in Batam and always given the same room, hehehe it seems to be marked. My son likes it because the distance to SNL and Harbor is not far.
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Nina T.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 38 week(s) ago
the hotel is clean and fragrant.. the location is close to the city center, the staff are friendly..
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N***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 39 week(s) ago
Arriving at the hotel Welcomed by the staff I really like the restaurant waiter, the older brother is very friendly and always smiles. Prompt in serving guests. The staff at the reception and doorman are also okay So far perfect However, the location is not too central, a bit far if you go around. But its ok, taking an ojol is not too expensive either
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2 people find it helpful
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