The staff was very friendly and helpful. The rooms are clean and comfortable. I am traveling for bird watching and the location is very good.

This is a very loud hostería. Rooms face a thermal pool, which in principle seems a great idea, until you go into your room and try to have some quite time or want to sleep. It is imposible to scape of the constant loud music. Very annoying.

The staff was excellent; the food spectacular (the chef used to work at the Hilton), they upgraded our room with no additional cost. The receptionist/waitress was very informative. The room was spotless and was cosy with nice lighting, a fireplace and electric heating. There is a lovely hike up to the top of the mountain, too. The whole place is very clean and organized with both indoor and outdoor thermal pools. Great for couples and families alike.

Staff was very kind and helpful. It was lovely to have a fire built and bath run for you every night. The restaurant was very good and the surroundings are beautiful

The hotel is very old, bad looking facilities, hot spring tub old and not very clean, the toilet didn´t flush right, the water in the sink didn't flow. the chimney was never lighted properly, the staff was never around.

Buen lugar para una escapada . Muy tranquilo y cómodo

Fun fireplace

I loved this property! The thermal pools were amazing and very beautiful and clean. The staff was very kind and helpful. Restaurant was delicious. All around great stay. I would recommend this to any friend or family member.

Estuvo ok

La temperatura general de las termales (No son naturales) en general son bajas para lo que se aconstumbra la más caliente no tenia suficiente temperatura.

An amazing place to visit Papallacta

Excellent service, great food, hot pools. Tranquil setting. Highly recommended. Thank you

The hotel is in a beautiful location and has 6 hot spring pools on site that are very enjoyable. The room was very large, with comfortable beds. The room and hotel areas (like restaurant) were very cold! Even though there was a fireplace in the room it was small and didn’t provide heat throughout our time there. The guests have to wear heavy coats in the dining room. Bring a bathrobe to wear from the room to the pools… it’s very cold. They don’t have a concierge to provide information about local tours and if you don’t speak Spanish it is difficult to get around.

TV was not working. There was no towels so I had to ask for them. I never received hand towells.

The room had bugs when we arrived. 2 bumblebees & dozens of moths & flies we had to deal with. The door was not sealed & there was a 1/2 in gap all around where things could get in. Service was extremely slow - we waited over an hour after ordering (at 4pm, only 2 other people there) & although food was very good, it was not worth the wait. If I could do it all over, I’d order things 1.5hrs before I wanted them - food, drinks, pillows, towels, fire turned on, water turned on - everything. I would not stay here again

This was a wonderful location. Beautiful mountains around and wonderful pools to relax in. The kitchen is prepared for almost anything. With many food options. This was an excellent stay!

Excellent fireplace. Beds are amazing. Can have your own tub but you must arrange it. Hot springs are basically from morning to night. You can literally have it all to yourself. Plus, you can dip yourself in cold water then walk to hot water to immerse yourself. Food are first class and everything is affordable though don’t expect mixed drinks. If there is a hitch, they don’t open until 7:55-8:30 am in the morning. That is the problem because they don’t unlock the gate during those time and you need to take a taxi or a trip back to the airport. Oh. They do have their hiking trail but don’t walk on it when it is very muddy. It is an excellent alternative to much more expensive resort especially if you are on a budget

There was a 60 USD difference between a double room at Termas Papallacta and this one, but the places cannot be compared. While the service was polite, the food really good and the place clean and in working condition, Termas Papallacta are just *gorgeous*. This place is not. But it can be a good substitute if, like us, want to spend the night in the area and there is no availability in the Termas. Safe walk (1km or a $2 cabs ride) to the Termas.

Liked everything

Everything was amazing!!