RivetStays - The Neptune

Explore RivetStays - The Neptune
9.4
Exceptional
From 54 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

8.0

Traveler Reviews RivetStays - The Neptune

Number of reviews per page
20
40
Top reviews
Marissa
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location was great, could have been cleaner though
Marjorie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Easy access to the streetcar made this stay enjoyable. The room is ok size wise but very badly appointed…no tissues,teabags…bulk coffee grounds in a big percolator ( waste)…no chair to sit in …nowhere to put luggage( except the floor)…some shelving was available but taken up with cleaning stuff and spare linen.full sized appliances took up valuable space and the dishwasher could not open passed half way as it hit on the bed. Room was cold and draughty…used the oven to heat as the room cannot be controlled by the guest. Only one bedside table ,2 high metal stools…not exactly for relaxing in. Stay was ok….given position to public transport. Very clean and the bed was super comfortable.
Read More
YUHUI
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A good price for the size of the suite, 2b2b and a spacious living room. The building is situated in a nice neighbourhood, around 20min on public transit to Union Station. However, the cleaniness of the place could be improved. I noticed some dust on bedsheet and night table upon checking in. Some of the doorframes should be re-painted/fixed at the bottom. The room is on the ground floor so it feels a bit stuffy without fresh air, but I wasn't able to open the windows/doors
Read More
Joey
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

roomy! decent stay! will be book soon!
Tyler
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Easy checkin
Tim
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The place was very clean and it was easy to check in and out. The view is spectacular. The space is fine for the solo, short term traveller but nothing beyond that. The room is very narrow and there is barely a foot between the foot of the bed and the kitchen counter (which was fine for me but might be a challenge for others). The room could use a proper chair for sitting in. The only sitting options are the bed or one of the two very basic metal stools at the small high top table. A single sitting chair would be a good addition. I would use it again, though. It was convenient and clean.
Read More
Warren
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very spacious, very clean. Had an issue with the code at first to get the keys, but contacted customer service and it was fixed immediately.
Ditas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

No parking, we have to park about 2 or 3 blocks away.
Hadley
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This was the best place i have ever stayed. When we struggled to get into the building with our key card security desk staff helped us out. It had a full kitchen stocked with everything you need and walkable to grocery stores to help you save money instead if eating out all the time. Though we did not use it, it had a washer and dryer. The bed was very confortable as well. When we had a problem, which was only once, i called the rivet stays service, they answered quickly, and were able to help us. When heading out it was close to a tram that would come every 10 minutes which made getting around toronto amazing. My only complaint is that the specific room we were staying in was on the 16th floor and sometimes it would take 10 minutes when busy just to get to the ground floor. After the first time this happened, we left 10 minutes early everytime, so if yiu stay here just remember that. Also, this would not stop me from staying here again though! 10/10 would recommend!
Read More
ed
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean basic convenient location
Trevor
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Amazing expereince.
Stephanie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The area was great, with an amazing view. Very walkable to the Bud stage and surrounding areas. Apartment was very clean abd organized
Lincoln
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Security at desk when we arrived was not helpful. It was ok. It was clean and modern. There were missing blinds and being on the ground floor was uncomfortable, and a missing lampshade in bedroom. 7.5/10. Rivet Stays Jarvis was much better.
Denise
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Communication with staff was excellent. They were very accommodating. Look forward to returning in the future.
steven
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room was clean and beds were comfortable
PARSHAV
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great place to stay
Matthew
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The property was nice and close to everything downtown. Spacious and convenient for a family of 5. The outdoor patio was a nice bonus and parking was easy to access. Overall it was ok. Our major complaint was that they consider the sofabed an extra spot to sleep for a 5th and 6th person but the extendable part of the sofa was torn and the bedding in the sofa smelled horrendous. Luckily there was a lot of extra bedding in the dryer when we arrived so we used that but we had to give pillows from the beds as the one in the sofa was not useable. My son said that the sofa was very lumpy and uncomfortable. Also the windows have vertical blinds which many are missing, some from the living room were used in the bedroom which didn’t match and there were still many openings.
Read More
Michael
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Well located location in Toronto, just have to deal with a cramped room and payed parking at carports a few minutes away if a space doesn’t come with your room.
Sheri-Renee
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I likednhownit was close to alot of places
Andrea
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

This was the perfect location for us and our planned activities. When we entered the building there was a funky smell in the hallway that I didn’t like, but fortunately this was not present in the unit. We were on ground level, so the outside patio area was wonderful! There was a heatwave while we were there and we discovered this unit did not have air conditioning. We set both the thermostats as low as we could (45), but that only made the furnace fan run. Otherwise, a nice unit. Comfortable beds. The pullout couch is rather warm out and I don’t think it was folded back in properly so it took some work to get it pulled out and back on its rails. Not the most comfortable, but it is a pullout couch. The air mattress was also excellent!
Read More
Number of reviews per page
20
40