InTown Suites Extended Stay Birmingham AL - Lakeshore Parkway

Explore InTown Suites Extended Stay Birmingham AL - Lakeshore Parkway
5.6
Fair
From 218 reviews
Cleanliness

6.0

Room Comfort

5.8

Location

7.4

Service and Facilites

6.4

Traveler Reviews InTown Suites Extended Stay Birmingham AL - Lakeshore Parkway

Number of reviews per page
20
40
Top reviews
Nasser
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Worst place I ever booked. I wouldn’t recommend to anyone
Anquinetta
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

When I got there they asked did I want to see the room before I check in (never been asked that before so I was like ummmm sure) when I went in that room it was horror! It was covered and soaked in bugs spray, toilets dirty, everything was awful!! I ran out of there
Stacy
icon-Business Family
Business Family
2.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Never at the office but why do I always see her behind the dumpster talking to herself
DemetriceRichey
icon-Leisure
Leisure
10.0
/10
Reviewed 257 week(s) ago

Expedia Group verified review

The attendant William was very professional and presidential throughout the entire check-in and check out process. He physically verified that the room was clean and comfortable before he gave me the room keys. He displayed excellent customer service.
Rickey B
6.0
/10
Reviewed 538 week(s) ago

Hotels.com verified review

The alarm kept goiing off in the room next door. The guy in that room was so high on whatever that he couldnt hear it. I stayed 7 days. Within those 7..I had to call the front desk. To come knock on his door.literally kicking it to awakin the man. The alarm went of for hours.in the a.m and starting at 9 in the evening. Tried to het moved and I was told no abail...then called Hotels.com and got a free nite to use after 3 daus of checkout. Total disapoimtmemt. Hou pay to relax and cant relax
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Delois
2.0
/10
Reviewed 542 week(s) ago

Hotels.com verified review

The room my traveling companions were in was extremely loud and they were unable to rest. And called the office several times but no matter what was said it didn't get better until the manager changed their room then they were able to rest the last two nights.
Delois
8.0
/10
Reviewed 543 week(s) ago

Hotels.com verified review

It was fair. 1st five nights was exstreamly noisey the guest were loud next door and above making it impossible to sleep at night or relax during the day. But when I spoke to management we were given a different room and that kindness made up for it. The other room I stayed in had no such problems.
J
6.0
/10
Reviewed 543 week(s) ago

Expedia Group verified review

The hotel rooms smelled like stale Smoke. The elevator was very creepy and got stuck between floors. The staff was not very friendly. They said when I booked they excepted Animals then when I checked in they don't. But after staying 2 nights 60 percent of the residents had pets.
Darius
8.0
/10
Reviewed 545 week(s) ago

Hotels.com verified review

It was nice in the inside, had a good time there just stinks outside.
Daniel
4.0
/10
Reviewed 547 week(s) ago

Hotels.com verified review

the property smelled like sewage
Robert
2.0
/10
Reviewed 553 week(s) ago

Expedia Group verified review

the room comes equipped with a full kitchenette minus dishes, pans, cups, silverware. The room has a queen size bed that is the size of a full size bed. the bathroom has 2 towels and 2 rags. You must laundry your own towels and rags. Toilet paper is not supplied. House keeping comes once a week if they feel like it. All non smoking rooms come with burnt everything and a wonderful smoke smell. This truly helps the aroma coming from the sewage plant across the street. Do not show up past 7. I called ahead to let them know I would be late and was politely informed this would not be a issue. All I had to do was call the number on the door and I would be assisted. 2.5 hours after I arrived someone finally came to help me. The tv does have a decent selection of stations and if you cant find anything on all you have to do is step out side. The drunks the hang out nightly are entertaining, every other night someone will OD and be rushed to the ER, the continuous domestic violence is a bit of a disappointment. The absolute best thing about this place is the exit drive.
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Scott
6.0
/10
Reviewed 574 week(s) ago

Hotels.com verified review

A great value for sure. I got a great deal and all was fine as expected. I will stay there again.
Frances
8.0
/10
Reviewed 627 week(s) ago

Expedia Group verified review

Quick and easy check-in.
Verified traveler
2.0
/10
Reviewed 628 week(s) ago

Hotels.com verified review

worst hotel i have ever stayed at. one plus the staff was very nice and did a great job
pamela
6.0
/10
Reviewed 629 week(s) ago

Expedia Group verified review

The smell of the room was unpleasant,bed was comfortable, everything else ok,
Tommy
2.0
/10
Reviewed 630 week(s) ago

Expedia Group verified review

This place is a complete dump and that is being kind. There is a sewage treatment facility right across the street and if the wind is coming from that direction you will be sick and that is one of the small problems I saw. The room floor had not been cleaned in months, curtains and bed spread had holes, dirty shower, I killed 2 spiders, no towels of any kind and when I went to the front office they only had 1 bath towel and no hand towels or wash cloths available and asked me to come back in 11/2 hours. The towel they did have had been washed but looked like in it's previous life it was a mechanics hand rag. I've been traveling for over 30 years and this dump takes the cake for all time low. The "staff" were far less than courteous and did not care at all about service and would stand talking to another worker and let you wait. There is no way to explain how dissatisfied I am but if you want to stay in a complete dump you really should give this bad joke a try.
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Verified traveler
2.0
/10
Reviewed 630 week(s) ago

Expedia Group verified review

When we arrived the hotel the local sewar plant smell nearly killed us. Upon entering our room there were no shades on the bedside lamps., sheets,but no blankets on the bed, 1 towel in the bathroom, electric outlet was uncovered - no plate; coffee maker but no coffee pot, the bathroom was dirty, bathtub still had water setting in the bottom, the TV had only 2 channels and the remote did not work. And all of these things wrong, and the hotel will NOT refund us our $116.30 for staying there. DON"T STAY THERE - They are not who they present themselves to be.
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Shayne
4.0
/10
Reviewed 630 week(s) ago

Hotels.com verified review

Hotel across street from sewage treatment plant. Rooms not clean. Side of tub was dirty.
Verified traveler
8.0
/10
Reviewed 630 week(s) ago

Expedia Group verified review

quiet, undisturbed, helpful and courteous staff, pleasant check in
emilu
8.0
/10
Reviewed 631 week(s) ago

Hotels.com verified review

Nice place to stay overnight for price
Number of reviews per page
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