Exceptional stay , staff were delightful and very helpful & supportive. Breakfast & evening dinner were incredible , perfectly cooked eggs at breakie and fabulous quality of food for both supper and breakfast - definitely recommend. We had a balcony room which was beautiful , overlooking the cricket pitch and was thing horses and tractors come passed, love it.

It looked good to start with, then when I got to my room I realised that theres barley any phone signal and the WIFI didn't reach my room. This meant I spent my whole stay there with next to no signal. The breakfast was ok, not much of a selection on the continental side and when you have a full English the beans tasted not like beans and the toast was brought out 15 minutes before the breakfast.

Beautiful independent rural hotel surrounded by a lovely garden with flowers and vegetables in abundance . There were free roaming chickens, dogs and peacocks too. Our room was newly decorated and stunning. The bar area was very attractive and accommodated our dogs happily. All of the food was locally sourced and excellent . Staff very helpful and friendly. Would definitely revisit and recommend .

Lovely hotels and really good food. The rooms are very comfortable and well decorated, the gardens lovely and the outlook, over the village green, is very relaxing.

It's was a lovely hotel to stay in with beautiful scenery. Food was delicious however my TV aerial signal was intermittent and I couldn't get WiFi in my room.

A charming hotel with very nice staff, manager and a very good breakfast.

Stayed overnight to visit relatives in nearby Fivehead. Wonderfull huge rooms and friendly staff and garden setting. Would have loved to stay a few more days.

5 Star experience

Amazing.. lovely staff.. amazing food.

Very comfy bed with an amazing view on the garden. Staff very friendly and helpful, food at the restaurant was delicious!! I would highly recommend. Beautiful place in a beautiful location.

Property is beautiful and in a lovely setting. Strange set up where I received an email saying my booking was at risk as I’d given incorrect card details to secure the booking. Payment was due to be taken on arrival. Turns out the hotel needed payment up front and this is why we received the email. This seemed unprofessional and a little odd. The food was gorgeous (breakfast and dinner). Could benefit from a lounge area as there was nowhere comfortable to sit after dinner so we went back to our room.

Bathroom was spotless but bed was uncomfortable

Lovely warm welcome as always. Beautiful room with a lovely balcony. Food was amazing. 5 star service and experience. Thank you David

👍

The room was spaceous, clean and comfortable. Staff were very friendly and helpful. Excellent breakfast to start the day. Radiators were a bit noisy when the heating came on i9n the early morning Definitey would stay again and intend to do so in the Spring

Lovely building, great staff and gorgeous food.

A tremendously friendly and professional team. Great menus and prompt service. I would highly recommend this hotel.

Incredibly rude - when the staff could be found after searching the grounds. Stated breakfast was included however persisted to charge when checking out. Radiator didn’t work and staff didn’t show any interest, TV faulty so couldn’t spend time winding down - when raising the above with staff they were. so rude and disrespectful.

Clean and tidy rooms with very comfy bed and amazing views, delicious breakfast however the bathroom was a disappointment, water pressurw was besrly non exsistant plus the shower head was dirty with a spider in the ocrner, also there was no shampoo avaialble. Overall very lovely place.

Prior to our stay we had an email stating credit card invalid and the booking was in danger of being cancelled.To my knowledge I had paid Hotels.com The email looked like a scam with a different reference number. I tried to contact the property to discuss my concerns and there was no reply. I eventually got through the following day and spoke to an abrupt man called John who's customer service skills were zero, all he was interested in was getting our card details. Thankfully he did ensure our requests were fulfilled. * The staff in arrival were very helpful and friendly * The room looked well presented, however it was extremely cold (despite a small fan heater) due to draughty windows and radiators/central heating not on. Consequently the room felt damp and smelt damp. * The full English breakfast we had the first morning was really greasy and my other half said "it's the worst I've ever had!" * There's no reception desk per se, I waited around for in excess of 15 for a member of staff to attend to a request. I ended up phoning the hotel to summon help and John answered, again his customer service skills wouldn't have been out of place at Fawlty Towers. Fortunately a member of staff appeared to help! * Sunday night again there were no staff about in the reception/bar area. After a wait a member of staff did arrive. I requested food only to be told the kitchens closed early at 7pm. Also informed in a snooty manner they don't do snacks/bar meals, only fine dining.