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Explore Mövenpick Hotel Jakarta City Centre

Traveloka (63)

Other sources (26)

9.7

Exceptional

From 63 reviews

Provided by travelers on

Cleanliness

9.8

Room Comfort

9.8

Meal

9.6

Location

9.6

Service and Facilites

9.7

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Accessibility (2)

Hotel Area (2)

Staff Friendliness (1)

Check-in/out Time (1)

Ambiance (1)

Room Space (1)

Soundproof (1)

Bedroom (1)

Bathroom (1)

Taste (1)

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Traveler Reviews Mövenpick Hotel Jakarta City Centre

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Customer reviews

N***r

Staycation

10.0

/10

Reviewed 6 week(s) ago

The best hotel of the year in 2025 I

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Accommodation's Reply

22 Jul 2025

Dear Mr. N***r, Thank you for your time to reward us an excellent rating. We are very delighted to receive your high appreciation for our hotel, Sir. The entire team is looking forward to welcome you again in the future! Best regards, Rhenny Hariaty (Front Office Manager)

i made t. b.

Leisure

9.7

/10

Reviewed 12 week(s) ago

I stayed 3 nights and was very impressed with the restaurant staff who was on duty at the front, a woman who was very unfriendly and very unresponsive to guests, was it because I was a local guest? Different treatment when the person who came was a foreigner.

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3 people find it helpful

Accommodation's Reply

12 Jun 2025

Dear Mr. I made, First of all, we would like to thank you for your review regarding your stay experience at the Movenpick Jakarta hotel. We are very sorry to know that you experienced inconvenience while visiting our restaurant. We have conveyed your feedback to the restaurant team to be checked immediately. We understand your inconvenience, but we want to assure you that our hotel provides the same and equal service to all our guests. Once again, we apologize for the inconvenience and we hope that Mr. Made will visit us again on another occasion. Best regards, Rhenny Hariaty.(Front Office Manager)

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C***z

Business

9.7

/10

Reviewed 13 week(s) ago

Always stay here. The place is clean, comfortable, strategic. Go down all the food is there.

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Accommodation's Reply

02 Jun 2025

Dear Valued Guest, Thank you for your time to reward us an excellent rating. We are very delighted to receive your high appreciation for our hotel, Sir. The entire team is looking forward to welcome you again in the future! Best regards, Rhenny Hariaty (Front Office Manager)

D***i

Staycation

10.0

/10

Reviewed 13 week(s) ago

Everyone likes the delicious food, the rooms are clean and luxurious, every corner is luxurious.

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1 people find it helpful

Accommodation's Reply

02 Jun 2025

A***a

10.0

/10

Reviewed 15 week(s) ago

the breakfast tastes good. the room is also clean.

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3 people find it helpful

Accommodation's Reply

20 May 2025

R***I

10.0

/10

Reviewed 15 week(s) ago

good service, good room, cool!!

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1 people find it helpful

Accommodation's Reply

20 May 2025

Dear Valued Guest, Thank you for your time to reward us an excellent rating. We are very delighted to receive your high appreciation for our hotel. The entire team is looking forward to welcome you again in the future! Best regards, Rhenny Hariaty (Front Office Manager)

J***y

Leisure

9.4

/10

Reviewed 21 week(s) ago

All ok, comfortable, strategic location.

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2 people find it helpful

Accommodation's Reply

07 May 2025

Dear J***y, Thank you for your time to reward us an excellent rating. We are very delighted to receive your high appreciation for our hotel, Sir. The entire team is looking forward to welcome you again in the future! Best regards, Rhenny Hariaty (Front Office Manager)

f***a

10.0

/10

Reviewed 21 week(s) ago

Friendly staff. But unfortunately there are no activities for kids other than the pool. The room is clean and comfortable. The food is delicious and solid.

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1 people find it helpful

Accommodation's Reply

03 Jul 2025

Dear Mr. F***a, Thank you for your time to reward us an excellent rating. We are very delighted to receive your high appreciation for our hotel. The entire team is looking forward to welcome you again in the future! Best regards, Rhenny Hariaty (Front Office Manager)

J***y

Staycation

9.4

/10

Reviewed 21 week(s) ago

The staff are friendly, the rooms are quite spacious and comfortable.

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2 people find it helpful

Accommodation's Reply

03 Jul 2025

Dear Mr. J***y, Thank you for your time to reward us an excellent rating. We are very delighted to receive your high appreciation for our hotel. The entire team is looking forward to welcome you again in the future! Best regards, Rhenny Hariaty (Front Office Manager)

Frederick

Business

9.7

/10

Reviewed 24 week(s) ago

The check-in and check-out process was fast, all the staff were friendly except for the staff in the restaurant who didn't smile much during breakfast, maybe they were tired.

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1 people find it helpful

Accommodation's Reply

08 Jul 2025

Dear Mr. Frederick, Thank you for sharing your experience with us. We are pleased to hear that your stay at the Movenpick Jakarta was very satisfying! We have conveyed your feedback regarding our restaurant staff which was less than pleasant to us to the relevant department so that the quality can be improved immediately. We apologize for the inconvenience you have experienced. Once again, thank you for your review, we will always be waiting for your return on another occasion! Warm regards, Rhenny Hariaty.(Front Office Manager)

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c***e

Leisure

9.4

/10

Reviewed 26 week(s) ago

All is good, love the room so comfort and cleanliness. Will be come again for the next.

1 people find it helpful

Accommodation's Reply

03 Jul 2025

Dear Mr. C***e, Thank you for your time to reward us an excellent rating. We are very delighted to receive your high appreciation for our hotel. The entire team is looking forward to welcome you again in the future! Best regards, Rhenny Hariaty (Front Office Manager)

J***y

Staycation

8.4

/10

Reviewed 26 week(s) ago

The staff service is good, the sheets and bed are not comfortable for a 5 star class, the breakfast is not tasty and not varied enough for a 5 star class.

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2 people find it helpful

Accommodation's Reply

08 Jul 2025

Dear J*y, Thank you for taking the time to share your experience with us. We are glad to hear that our staff service was very satisfying during your visit. However, we apologize for the inconvenience regarding the quality of the linen and bed in the room, as well as the quality of the breakfast menu. We have forwarded your feedback to the relevant department for immediate follow-up. Once again, thank you for your review, and we look forward to welcoming you back again in the future. Best regards, Rhenny Hariaty.(Front Office Manager)

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Eddy S.

Leisure

9.7

/10

Reviewed 35 week(s) ago

This hotel is awesome. I love it. It beats other 5 star hotels in terms of service and breakfast quality. The lobby is also really cool. The breakfast is very varied and everything is delicious, seriously. All the food is delicious, flavorful. And kids are free until age 12. It is really worth staying here. The rooms are also cool. Best choice to stay here. This hotel is awesome

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3 people find it helpful

Accommodation's Reply

03 Jul 2025

Dear Mr. Eddy, Thank you for your time to reward us an excellent rating. We are very delighted to receive your high appreciation for our hotel. The entire team is looking forward to welcome you again in the future! Best regards, Rhenny Hariaty (Front Office Manager)

A***a

Business

10.0

/10

Reviewed 48 week(s) ago

Located around culinary spot, very well designed, top notch hospitality.

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Accommodation's Reply

14 Oct 2024

Dear Guest, Thank you for your time to reward us an excellent rating. We are very delighted to receive your high appreciation for our hotel. The entire team is looking forward to welcoming you again in the future! Best regards, Rhenny Hariaty. (Front Office Manager).

l***y

Leisure

10.0

/10

Reviewed 49 week(s) ago

The hotel staff is very friendly and helpful, the check in process is fast, the rooms are luxurious and comfortable.

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1 people find it helpful

Accommodation's Reply

24 Sep 2024

Dear Guest, Thank you for your time to reward us an excellent rating. We are very delighted to receive your high appreciation for our hotel, Sir. The entire team is looking forward to welcome you again in the future! Best regards, Rhenny Hariaty. (Front Office Manager).

Philip M. H.

Staycation

10.0

/10

Reviewed 52 week(s) ago

Find a hotel near Monas for morning jogging, and close to culinary street food tours. Got a newly renovated Movenpick hotel, nice and fun. Good job.

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8 people find it helpful

Accommodation's Reply

09 Sep 2024

Dear Mr. Philip, Thank you for your time to reward us an excellent rating. We are very delighted to receive your high appreciation for our hotel, Sir. The entire team is looking forward to welcome you again in the future! Best regards, Rhenny Hariaty (Front Office Manager)

Budi K. S.

Staycation

10.0

/10

Reviewed 54 week(s) ago

Feel at home and will definitely stay here again. The location is very strategic, close to culinary, so it's not a hassle to find food outside. Good facilities, delicious breakfast. Suggestion, for the uphill or downhill alleys to the car park, it's better to provide safety rubber on the corners of the alley walls so that the car doesn't get scratched, because the alley is quite narrow.

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3 people find it helpful

Accommodation's Reply

09 Sep 2024

Dear Mr. Budi K. S., Thank you for your time to reward us an excellent rating. We are very delighted to receive your high appreciation for our hotel, Sir. The entire team is looking forward to welcome you again in the future! Best regards, Rhenny Hariaty (Front Office Manager)

Ratu R.

9.7

/10

Reviewed 59 week(s) ago

The room was spacious and we were impressed by the food. Best breakfast hotel we tried so far!

6 people find it helpful

Accommodation's Reply

25 Jul 2024

Dear Ms. Ratu, Thank you for your time to reward us an excellent rating. We are very delighted to receive your high appreciation for our hotel, Mam. The entire team is looking forward to welcoming you again in the future! Best regards, Rhenny Hariaty (Front Office Manager)

B***a

Staycation

9.7

/10

Reviewed 62 week(s) ago

Very nice experience here! I like the ambience eventho the hotel is still in renovation. When I checked in the was also chocolate hour so we can eat dessert and drink chocolate for free. Definitely will come again later when everything are settled.

6 people find it helpful

Accommodation's Reply

03 Jul 2025

Dear B***a, Thank you for your time to reward us an excellent rating. We are very delighted to receive your high appreciation for our hotel. The entire team is looking forward to welcome you again in the future! Best regards, Rhenny Hariaty (Front Office Manager)

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