Swiss-Belexpress Cideng

Explore Swiss-Belexpress Cideng
9.3
Exceptional
From 336 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

9.0

Location

9.3

Service and Facilites

9.1

People often mention about Swiss-Belexpress Cideng
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浴室 (45)
员工友好度 (44)
卧室 (43)
距市中心的距离 (40)
氛围 (38)
房间空间 (33)
酒店区域 (33)
Wifi (30)
无障碍设施 (29)
入住/退房时间 (28)
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Traveler Reviews Swiss-Belexpress Cideng

Number of reviews per page
20
40
Customer reviews
Perdhana S. R.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 day(s) ago
The hotel is good, strategic, tends to be full because there are many guests, the rooms are actually quite soundproof, but because there are female guests next door, and they chat on the phone while opening the room door, it's a bit noisy, overall the service is ok
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J***y
icon-origin-TRAVELOKA
9.0
/10
Reviewed 2 week(s) ago
The AC is leaking, the floor is slippery.
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E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Recommended! I requested a beautifully crafted greeting, and it's free. Thank you.
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2 people find it helpful
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel's location is very strategic. There are many places to eat and hang out nearby.
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S***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
The hotel is comfortable and safe, the only downside is that the parking lot is small, only enough for a maximum of 10 cars and even then it goes to the side of the road, if it's not enough, just use the free valet and the car is parked in front of the shophouses but it's still safe
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1 people find it helpful
aziz a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
If it's just for sleeping, that's enough...
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Rush A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 6 week(s) ago
Friendly staff, good service. Please increase the variety of food.
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1 people find it helpful
Hana S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly, the hotel is clean.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
I really enjoyed my stay at this hotel
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Y***n
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
need to update the name on google maps so that it is easy to access
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2 people find it helpful
Accommodation's Reply
17 Oct 2025
Dear Valued Guest, Thank you for taking the time to write a review of your stay. Your feedback will help us improve our products and services. Thank you again for choosing us as your accommodation. We look forward to welcoming you back. Best regards, Swiss-Belexpress Cideng
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D***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Okay, clean room, staff is quite helpful
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1 people find it helpful
Accommodation's Reply
20 Sep 2025
Dear Valued Guest, Thank you for taking the time to write about your recent stay at our hotel. We are delighted to know that you had a pleasant stay with us and enjoyed our hotel's ambiance and facilities. Guest comfort is our top priority, which is why we strive to provide excellent service and amenities. We look forward to welcoming you back on your next visit. Best regards, Swiss-Belexpress Cideng
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Ricki w.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Great, no regrets staying here
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Accommodation's Reply
18 Sep 2025
Dear Ricki W, thank you for taking the time to provide us with the best rating and positive review of your stay. We are very pleased to read your review, especially regarding our hospitality. Serving you well is our top priority. This information is very useful for us to maintain the quality of our service and products. Thank you again, your review is very motivating. We look forward to your next visit and sharing other exciting experiences with us. Regards, Swiss-Belexpress Cideng.
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Chandra E.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
The check-in process is fast, and the staff is friendly, close to Burger King, MCD.
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1 people find it helpful
Accommodation's Reply
18 Sep 2025
Dear Chandra E, thank you for taking the time to provide us with the best rating and positive review of your stay. We are very pleased to read your review, especially regarding our hospitality. Serving you well is our top priority. This information is very useful for us to maintain the quality of our service and products. Thank you again, your review is very motivating. We look forward to your next visit and sharing other exciting experiences with us. Regards, Swiss-Belexpress Cideng
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y***r
icon-origin-TRAVELOKA
8.7
/10
Reviewed 13 week(s) ago
I stayed for two nights, and on the second day, while I was having breakfast, the room had been cleaned without prior confirmation. I should have asked and waited for the room's occupants to return.
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1 people find it helpful
Accommodation's Reply
15 Sep 2025
Dear Valued Guest, Thank you for choosing Swiss-Belexpress Cideng and for providing us with such valuable feedback. We apologize for the inconvenience you experienced when your room was cleaned while you were having breakfast. Please be informed that, in accordance with our operational procedures, the housekeeping team will clean the room when it is empty, unless there is a "Do Not Disturb" sign on the door or you have left a special note requesting that the room not be cleaned. We do this to ensure the comfort and cleanliness of the room during your stay. We greatly appreciate your feedback and will improve our communication with guests to prevent similar experiences from happening in the future. We hope you will give us the opportunity to serve you better on your next visit. Regards, Swiss-Belexpress Cideng
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Randee E.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Overall this hotel is good, friendly staff, room is clean.
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Accommodation's Reply
10 Sep 2025
Dear Randee E, thank you for taking the time to provide us with the best rating and positive review of your stay. We are very pleased to read your review, especially regarding our hospitality. Serving you well is our top priority. This information is very useful for us to maintain the quality of our service and products. Thank you again, your review is very motivating. We look forward to your next visit and sharing other exciting experiences with us. Regards, Swiss-Belexpress Cideng.
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r***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
Many restaurants and cafes around the hotel, nice place, strategic location
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Accommodation's Reply
09 Sep 2025
Dear Valued Guest, Thank you for your positive review. We are pleased to hear that our hotel's strategic location, with its many restaurants and cafes nearby, provided you with a comfortable stay. We look forward to welcoming you back on your next visit. Regards, Swiss-Belexpress Cideng
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D***c
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Great service, 6 stars
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Accommodation's Reply
09 Sep 2025
Dear Valued Guest, thank you for taking the time to provide us with the best rating and positive review of your stay. We are very pleased to read your review, especially regarding our hospitality. Serving you well is our top priority. This information is very useful for us to maintain the quality of our service and products. Thank you again, your review is very motivating. We look forward to your next visit and sharing other exciting experiences with us. Regards, Swiss-Belexpress Cideng.
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R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Have stayed here several times, always ok.
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Accommodation's Reply
02 Sep 2025
Dear Valued Guest, Warmest Greetings from Swiss-Belexpress Cideng. Thank you for choosing Swiss-Belexpress Cideng as your place to stay and for giving us a positive review of our hotel. Your positive review has been shared with all members of the hotel team. This will further motivate us to consistently provide exceptional service to all our valued guests, like you. Once again, on behalf of the entire hotel team, I would like to thank you for your positive review and we look forward to welcoming you back soon. Best regards, Swiss-Belexpress Cideng.
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E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
It was very comfortable to stay here.
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Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you for taking the time to write about your recent stay at our hotel. We are delighted to know that you had a pleasant stay with us and enjoyed our hotel's ambiance and facilities. Guest comfort is our top priority, which is why we strive to provide excellent service and amenities. We look forward to welcoming you back on your next visit. Best regards, Swiss-Belexpress Cideng
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AULIYA F.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
I have stayed at Swiss-Belexpress Cideng several times and the service is top-notch, from parking, fast check-in and check-out, comfortable rooms, and quality food.
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Accommodation's Reply
20 Aug 2025
Dear Auliya F, Thank you for your positive review of your stay at Swiss-Belexpress Cideng. We are delighted to hear that you were satisfied with our services, from the parking facilities, the fast check-in and check-out process, the comfort of our rooms, to the quality of our food. Reviews like these motivate us to continue providing the best service for every guest. We look forward to welcoming you back on your next visit. Regards, Swiss-Belexpress Cideng
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Number of reviews per page
20
40