9.4
Exceptional
From 304 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Traveler Reviews Pullman Lyon

Number of reviews per page
20
40
Top reviews
Go Eun
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent location-literally right next to the train station and major mall. Room was very modern and clean. Staff are very nice
Jocelyn
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Bien situé. À proximité de beaucoup d’attractions de la ville. Grande chambre et moderne.
Katiana
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff was staff was condescending and rude. And when I called them out the gaslit me. I speak 3 languages and understand 5, french happens not to be one. I understand in France french is spoken but you can try. The front desk jerk even laughed at me in front of my children. When I called him out more gaslighting. I was able to teach my children how not to behave and will use this experience to help train my 1,200 employees in the US on empathetic ways to work with customers.
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Catherine
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I was looking for a place close to the station. This was it. I was surprised by the friendly staff at check-in. Then i was even more surprised by the beautiful and comfortable room. Finally, breakfast was truly a delicious surprise. Service was excellent. If I go back to Lyon, I'll stay here.
Wayne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

What a great hotel this turned out to be. We were travelling from Interlaken to Toulouse and decided to break up the train ride with a night in Lyon. Our room was quiet, beautifully updated, clean, MODERN and comfortable. The lighting was super sexy lol. Did I mention that the hotel is right next to the train station? For dinner we wandered across to the Westfield mall and enjoyed a great meal. Choose from one of the 46 restaurants there! Ridiculous! 😂
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Alexandros
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Modern hotel with very large rooms. Very convenient as connected with the train station.
Pedro
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Quick travel but Hotel is very welcoming. Jack in front desk was very friendly and helpful.
Myrla
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Super pet friendly, she even got a little treat box! Absolutely love this hotel and will be looking for them in other cities.
Juliana
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location and new property. Downside was that the tap in the bathroom sink kept spraying water if we turned it on and got our clothes wet when we used it. We told concierge about this issue and they promised that someone would come to fix it the next morning, but no one did. The issue was not fixed at all when we left. Poor maintenance experience.
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Liam
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Absolutely stunning property with beautiful modern rooms. Super quiet and all the in-room amenities I could ask for, aside from a corkscrew. An absolute pleasure to stay here!
ann
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

A very comfortable hotel with great security and service at the front desk. Attached to the Gare Par Dieu but totally quiet. The attendant, Jack, helped us get to a pharmacy replace a lost medication and saved us such a hassle! We highly recommend!
Julian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean, modern, and spacious rooms
Gina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel is centrally located, just by the station. The rooms are great, nice quality and spacious. We found staff to be friends friendly and helpful, and when we had a small issue with one member of staff, the manager managed to resolve the problem very quickly. Has good bike storage facilities. Would highly recommend.
Jacqueline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We did not expect to be in the other side of themain train station
Farid
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Beautiful hotel! Loved our room. Easy access to the train station and metro. The staff were attentive and kind. Highly recommend!
Mariana
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great hotel!
Sarah
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean and very comfortable hotel, i recommend.
Frank
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel is adjacent to Gare Lyon Part-Dieu, which was our primary reason for choice. Outstanding hotel – every detail was designed to accommodate travelers’ needs, from the shower, sink, plugs, lighting and the best bed in two weeks travel in France! Staff at the front desk and in the restaurant were attentive and friendly – well-trained in customer service. Due to rain storms, we decided to eat dinner in the hotel restaurant, and had a very good dinner of Caesar salads with chicken. Breakfast was excellent, with lots of choices including fried eggs and pancakes.
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Wayne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was outstanding. Beautiful and spacious. Only issue was they simply forgot to clean the room one day. No explanation “just a mistake. “ that shouldn’t happen at that level of a hotel. Otherwise it’s a great property
Mariam
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent location right by Gare De Lyon Part Dieux. Super clean. Wish the air conditioning was a bit more powerful, but they made it up with super fast wifi and ridiculously friendly service.
Number of reviews per page
20
40