Wyndham Ion Majestic Hotel
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Overall Ratings & Reviews Wyndham Ion Majestic Hotel
Traveloka (195)
Other sources (15)
9.1
Exceptional
From 195 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
9.0
Meal
8.7
Location
8.9
Service and Facilites
8.9
People often mention about Wyndham Ion Majestic Hotel
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Bedroom (27)
Ambiance (25)
Bathroom (25)
Staff Friendliness (24)
Family Friendly (23)
Room Space (23)
Hotel Area (21)
Surroundings (16)
Soundproof (15)
Variety (15)
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Traveler Reviews Wyndham Ion Majestic Hotel
Number of reviews per page
20
40
Customer reviews
N***r
Staycation
10.0
/10
Reviewed 6 day(s) ago
The hotel was very good. Nice view. Very cold. The food also good!
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Accommodation's Reply
29 Jan 2026
Dear Guest,
Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience.
Have a good day!
Regards,
Customer Care
AA
Afandi A.
Staycation
10.0
/10
Reviewed 2 week(s) ago
Interesting place for all groups
Beautiful view..
All the hotel staff are friendly..
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1 people find it helpful
Accommodation's Reply
24 Jan 2026
Dear Guest,
Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience.
Have a good day!
Regards,
Customer Care
CH
Chong H. T.
9.7
/10
Reviewed 2 week(s) ago
Room spacious, comfort and clean. Only soundproof a little poor, would suggest to request room away from elevator. Wide spread of breakfast and big space in the restaurant. Nice cloud view if you get a window seat during breakfast. Warm temperatures of the swimming pools. If driving will get a complimentary parking after validation at counter. Overall very good hotel to stay, definitely will come back again.
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Accommodation's Reply
24 Jan 2026
Dear Guest,
Thank you so much for your feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience.
Have a good day!
Regards,
Customer Care
D***a
9.6
/10
Reviewed 2 week(s) ago
The hotel staff are very friendly and very helpful during the check-in and check-out process and also helped when we were carrying our luggage. We had a very pleasant experience staying here. It's just that the distance to First World Avanue Mall/GPO is a bit far and the road is roundabout, but the hotel's facilities are top notch.
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Accommodation's Reply
20 Jan 2026
Dear Guest,
Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience.
Have a good day!
Regards,
Customer Care
D***a
9.6
/10
Reviewed 2 week(s) ago
The hotel staff were very friendly and helpful, and many of the staff were Indonesian, making things easier for me as an Indonesian citizen. It's a bit far from the center of Genting, but the hotel is very comfortable and well-maintained, with a great view.
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1 people find it helpful
Accommodation's Reply
17 Jan 2026
Dear Guest,
Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience.
Have a good day!
Regards,
Customer Care
Verified Traveler
Staycation
9.4
/10
Reviewed 3 week(s) ago
The hotel is amazing with scenery view, especially sunrise in the morning at 7:30 AM. My children enjoyed their heated swimming pool at night. Hard Rock Cafe (kids friendly) is just beside the tower, walking distance in 3 minutes. We will definitely come again.
1 people find it helpful
Accommodation's Reply
14 Jan 2026
Dear Guest,
Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience.
Have a good day!
Regards,
Customer Care
Verified Traveler
Leisure
8.5
/10
Reviewed 3 week(s) ago
I had a pleasant stay at Wyndham Ion Majestic Hotel. The room was clean, spacious, and comfortable, with a nice view. The staff were polite and helpful during check-in and throughout the stay. The location is good, especially if you are visiting Genting Highlands. Facilities were well maintained and the overall atmosphere was calm and enjoyable. Please note that a tourism tax is charged upon check-in for foreign guests, which is standard in Malaysia. Overall, it was a good experience and I would consider staying here again.
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Accommodation's Reply
12 Jan 2026
Dear Guest,
Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience.
Have a good day!
Regards,
Customer Care
AI
AHMAD I. R.
Staycation
10.0
/10
Reviewed 4 week(s) ago
Unforgettable experience, nice place, beautiful place, clean, comfortable, all locations are very well lit at night, no worries whatsoever.
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Accommodation's Reply
10 Jan 2026
Dear Guest,
Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience.
Have a good day!
Regards,
Customer Care
f***y
Leisure
6.8
/10
Reviewed 4 week(s) ago
bathroom this dirty since first came. stay for 2n, don't understand why this hairtrash still not cleaned up. we can see it so clearly, why the house keeping hardly see it for 2days cleaning session??
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Accommodation's Reply
15 Jan 2026
Dear Guest,
We deeply apologize for any inconvenience or grievances caused during your stay at our hotel. Please be assured that this is not reflective of our values and standards. Our hotel is always striving for improvement, and we greatly appreciate your honest review and opinions.
Your complaint will be immediately relayed to the relevant staff to address the issue. Meanwhile, please allow us the opportunity to rectify our mistakes.
Once again, we sincerely apologize for any inconvenience you experienced during your stay. We hope
to welcome you back and ensure that your next visit will be flawless.
Regards,
Customer Care
sm
sisca m.
Leisure
8.4
/10
Reviewed 5 week(s) ago
The location is quite far from Genting Highlands.
The hotel provides a bus, but it is paid.
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Accommodation's Reply
04 Jan 2026
Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day! Regards, Customer Care
lk
lie k.
Leisure
9.4
/10
Reviewed 5 week(s) ago
The staff is very friendly, but because it's a holiday, there's quite a queue to check in. The hotel is clean and cool, but if you're going to Sky World, you have to use Grab for 10 minutes.
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1 people find it helpful
Accommodation's Reply
04 Jan 2026
Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day! Regards, Customer Care
V***y
Leisure
9.1
/10
Reviewed 5 week(s) ago
Easy check-in and check-out. Easy to find a meal because there are 2 convenient stores with affordable prices.
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Accommodation's Reply
30 Dec 2025
Dear Guest,
Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience.
Have a good day!
Regards,
Customer Care
Verified Traveler
Leisure
8.1
/10
Reviewed 6 week(s) ago
good as the room is clean but the distance between the city and hotel still needs to wait
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Accommodation's Reply
04 Jan 2026
Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day! Regards, Customer Care
charles s.
Leisure
8.5
/10
Reviewed 6 week(s) ago
The room was spacious and clean. The bed was new and comfortable, and we slept soundly. Access to Firstworld was close, about 5 minutes away. The swimming pool was great.
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1 people find it helpful
Accommodation's Reply
23 Dec 2025
Dear Guest,
Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience.
Have a good day!
Regards,
Customer Care
N***r
9.4
/10
Reviewed 6 week(s) ago
Best stay here.. The room is comfortable, cool, but there is no iron or prayer mat.
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1 people find it helpful
Accommodation's Reply
28 Dec 2025
Dear Guest,
We deeply apologize for any inconvenience or grievances caused during your stay at our hotel. Please be assured that this is not reflective of our values and standards. Our hotel is always striving for improvement, and we greatly appreciate your honest review and opinions.
Your complaint will be immediately relayed to the relevant staff to address the issue. Meanwhile, please allow us the opportunity to rectify our mistakes. Once again, we sincerely apologize for any inconvenience you experienced during your stay.
We hope to welcome you back and ensure that your next visit will be flawless.
Thank you.
Customer Care
r***i
Leisure
9.1
/10
Reviewed 6 week(s) ago
The room is large and comfortable but it's a bit disturbing because sometimes there's an unpleasant smell, I don't know where it's coming from.
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Accommodation's Reply
23 Dec 2025
Dear Guest,
We deeply apologize for any inconvenience or grievances caused during your stay at our hotel. Please be assured that this is not reflective of our values and standards. Our hotel is always striving for improvement, and we greatly appreciate your honest review and opinions.
Your complaint will be immediately relayed to the relevant staff to address the issue. Meanwhile, please allow us the opportunity to rectify our mistakes. Once again, we sincerely apologize for any inconvenience you experienced during your stay.
We hope to welcome you back and ensure that your next visit will be flawless.
Thank you.
Customer Care
M***D
Leisure
10.0
/10
Reviewed 6 week(s) ago
Very good hotel, will repeat again if coming to Genting again.
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Accommodation's Reply
21 Dec 2025
Dear Guest,
Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience.
Have a good day!
Regards,
Customer Care
K***n
9.1
/10
Reviewed 6 week(s) ago
overall it was okay, i request for high floor but dont get it so my room doesn't have view that i want 😅
2 people find it helpful
Accommodation's Reply
28 Dec 2025
Dear Guest,
We deeply apologize for any inconvenience or grievances caused during your stay at our hotel. Please be assured that this is not reflective of our values and standards. Our hotel is always striving for improvement, and we greatly appreciate your honest review and opinions.
Your complaint will be immediately relayed to the relevant staff to address the issue. Meanwhile, please allow us the opportunity to rectify our mistakes. Once again, we sincerely apologize for any inconvenience you experienced during your stay.
We hope to welcome you back and ensure that your next visit will be flawless.
Thank you.
Customer Care
Verified Traveler
Leisure
9.0
/10
Reviewed 8 week(s) ago
Overall everything is good, it's just a bit far from Skymall Avenue, so you have to take a taxi back and forth.
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1 people find it helpful
Accommodation's Reply
19 Dec 2025
Dear Guest,
Thank you so much for your feedback. We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience.
Have a good day!
Regards,
Customer Care
Verified Traveler
Leisure
10.0
/10
Reviewed 8 week(s) ago
I really love staying at this hotel!
Find this review helpful?
Accommodation's Reply
08 Dec 2025
Dear Guest,
Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience.
Have a good day!
Regards,
Customer Care
Number of reviews per page
20
40
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