D'Arcici Sunter

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Overall Ratings & Reviews D'Arcici Sunter

Traveloka (250)
Other sources (2)
8.7
Very Good
From 250 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.5

Meal

8.5

Location

8.8

Service and Facilites

8.5

People often mention about D'Arcici Sunter
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Accessibility (29)
Staff Friendliness (27)
Ambiance (25)
Bedroom (25)
Distance to City Center (24)
Room Space (24)
Bathroom (24)
Surroundings (21)
Hotel Area (21)
Check-in/out Time (20)
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Traveler Reviews D'Arcici Sunter

Number of reviews per page
20
40
Customer reviews
L***s
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Leisure
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5.6
/10
Reviewed 3 day(s) ago
I've stayed here before and it was pretty good, clean, and comfortable. And today's stay was terrible. The room was dirty, full of gecko droppings, the blanket hadn't been changed, smelly and dirty, lots of mosquitoes, only one glass, and asked the front desk for it until morning, no one brought another glass. The doormat in front of the bathroom was also dirty, and there was a table but no chairs.
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C***y
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8.5
/10
Reviewed 1 week(s) ago
Okay, it's quite close to JIS if you're watching events.
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Accommodation's Reply
24 Aug 2026
Dear Valued Guests, Thank you for your visit and feedback regarding our hotel. We are committed to further improving our services in the future. We sincerely hope to welcome you again. Sincerely, The Management Team, Darsisi Sunter Hotel
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Rizky A. W.
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8.5
/10
Reviewed 1 week(s) ago
For the rooms in the building opposite, specifically for 2 beds, they are very satisfying.
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Accommodation's Reply
24 Aug 2026
Dear Valued Guests, Thank you for your visit and feedback regarding our hotel. We are committed to further improving our services in the future. We sincerely hope to welcome you back to our hotel again. Sincerely, The Management Team, Darsisi Santer Hotel
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Meri R.
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8.5
/10
Reviewed 1 week(s) ago
For the third time as a transit point 👍🏻
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Accommodation's Reply
24 Aug 2026
Dear Valued Guests, Thank you for your visit and feedback regarding our hotel. We are committed to further improving our services in the future. We sincerely hope to welcome you again. Sincerely, The Management Team, Darsisi Sunter Hotel
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R***o
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Staycation
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6.7
/10
Reviewed 3 week(s) ago
I was initially happy to get a free upgrade. But this was the first time I felt uncomfortable. While I was resting, it felt like someone was disturbing me in the middle of the night. Noisy sounds were coming from nowhere. The room wasn't soundproof either. In the end, I decided to check out.
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1 people find it helpful
Accommodation's Reply
13 Aug 2026
Dear Valued Guest, We sincerely apologize for the unpleasant experience you had during your stay at our hotel. We assure you that we will take your feedback into consideration and do everything possible to improve your stay and make it more memorable for future guests. Thank you for choosing us. Sincerely, The Management, Darsisi Santer Hotel
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Rizky A. W.
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8.5
/10
Reviewed 4 week(s) ago
The staff is friendly and provides clear information.
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Accommodation's Reply
01 Aug 2026
Dear Valued Guests, Thank you for your visit and feedback regarding our hotel. We are committed to further improving our services in the future. We sincerely hope to welcome you again. Sincerely, The Management Team, Darsisi Sunter Hotel
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Randi S.
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Leisure
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10.0
/10
Reviewed 5 week(s) ago
Very happy to stay at D'arcici hotel, comfortable and spacious room.
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Accommodation's Reply
29 Jul 2026
Dear Valued Guests, Thank you for your visit and feedback regarding our hotel. We are committed to further improving our services in the future. We sincerely hope to welcome you again in the future. Sincerely, The Management Team, Darsisi Santer Hotel
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W***a
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10.0
/10
Reviewed 6 week(s) ago
The service is good, the staff are friendly, and the hotel is clean.
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1 people find it helpful
Accommodation's Reply
17 Jul 2026
Dear Valued Guests, Thank you for your visit and feedback regarding our hotel. We are committed to further improving our services in the future. We sincerely hope to welcome you again. Sincerely, The Management Team, Darsisi Sunter Hotel
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R***a
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Leisure
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8.5
/10
Reviewed 8 week(s) ago
The hotel staff is friendly, the hotel is clean.
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Accommodation's Reply
04 Jul 2026
Dear Valued Guests, Thank you for your visit and feedback regarding our hotel. We are committed to further improving our services in the future. We sincerely hope to welcome you again. Sincerely, The Management Team, Darsisi Sunter Hotel
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y***o
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Staycation
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7.0
/10
Reviewed 8 week(s) ago
It was fine until the pool attendant in the afternoon forbade me from bringing my child to play on the swing.
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1 people find it helpful
Accommodation's Reply
04 Jul 2026
Dear Valued Guest, We sincerely apologize for the unpleasant experience you had during your stay at our hotel. We assure you that we will take your feedback into consideration and do everything possible to improve your stay and make it a more memorable one for you. Thank you for choosing us. Sincerely, The Management, Darsisi Santer Hotel
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yugo s.
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Staycation
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6.9
/10
Reviewed 8 week(s) ago
It's fine, even if the guard doesn't allow the children to play on the swings in the swimming pool.
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Accommodation's Reply
04 Jul 2026
Dear Valued Guest, We sincerely apologize for the unpleasant experience you had during your stay at our hotel. We assure you that we will take your feedback into consideration and do everything possible to improve your stay and make it a more memorable one for you. Thank you for choosing us. Sincerely, The Management, Darsisi Santer Hotel
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Verified Traveler
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10.0
/10
Reviewed 9 week(s) ago
Thank you D'Arcici, everyone's service is friendly.
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Accommodation's Reply
04 Jul 2026
Dear Valued Guests, Thank you for your visit and feedback regarding our hotel. We are committed to further improving our services in the future. We sincerely hope to welcome you back to our hotel again. Sincerely, The Management Team, Darsisi Santer Hotel
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O***y
icon-Business
Business
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8.5
/10
Reviewed 10 week(s) ago
The AC is not cold at all, and the TV is an old model, not updated to the latest version, and only has 3 TV channels.
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1 people find it helpful
Accommodation's Reply
28 Jun 2026
Dear Valued Guest, We sincerely apologize for the unpleasant experience you had during your stay at our hotel. We assure you that we will take your feedback into consideration and do everything possible to improve your stay and make it a more memorable one for you. Thank you for choosing us. Sincerely, The Management, Darsisi Santer Hotel
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N***s
icon-origin-TRAVELOKA
8.1
/10
Reviewed 11 week(s) ago
Upon first entering, there were cigarette butts and ash behind the standing mirror. The air conditioning smelled of cigarettes, even though the room was supposedly smoke-free. The restrooms were not very clean. Online taxis didn't park in designated areas and required a minimum fee of Rp 5,000, which put off customers.
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1 people find it helpful
Accommodation's Reply
19 Jun 2026
Dear Valued Guest, We sincerely apologize for the unpleasant experience you had during your stay at our hotel. We assure you that we will take your feedback into consideration and do everything possible to improve your stay and make it a more memorable one for you. Thank you for choosing us. Sincerely, The Management, Darsisi Santer Hotel
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muhamad n. h.
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Staycation
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10.0
/10
Reviewed 11 week(s) ago
The place is comfortable, clean, the staff is friendly.
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1 people find it helpful
Accommodation's Reply
18 Jun 2026
Dear Valued Guests, Thank you for your visit and feedback regarding our hotel. We are committed to further improving our services in the future. We sincerely hope to welcome you back to our hotel again. Sincerely, The Management Team, Darsisi Santer Hotel
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Putra C. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
God willing, if you have business in the Sunter Tanjung Priok area and have to stay overnight... you will definitely go to Arcici.
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3 people find it helpful
Accommodation's Reply
22 May 2026
Dear Mr Putra, Warmest greetings from the D'Arcici Sunter Hotel. Thank you for taking the time to review us. We are thrilled to hear about your delightful experience during your stay with us. We look forward to hosting you again soon for another excellent stay. Management
Ilham A. H.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Check-in and check-out were easy, the receptionist was friendly, and the room was clean, cool, and very comfortable. The bathroom was spotless, making it a very pleasant stay. Thank you.
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Accommodation's Reply
19 May 2026
Dear Mr. Ilham, Thank you for your visit and feedback on our hotel. We will continue to strive to improve our services in the future. We sincerely hope to welcome you again. Sincerely, The Management Team, Darsisi Sunter Hotel
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S***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
Cheap prices, affordable places not too far away, friendly and polite service.
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Accommodation's Reply
19 May 2026
Dear Valued Guests, Thank you for your visit and feedback regarding our hotel. We are committed to further improving our services in the future. We sincerely hope to welcome you again. Sincerely, The Management Team, Darsisi Sunter Hotel
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W***i
icon-Staycation
Staycation
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10.0
/10
Reviewed 21 week(s) ago
Good place in the strategic area
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Accommodation's Reply
10 Apr 2026
Dear Valued Guests, Thank you for your visit and feedback regarding our hotel. We are committed to further improving our services in the future. We sincerely hope to welcome you again. Sincerely, The Management Team, Darsisi Sunter Hotel
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Faizin
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
This hotel is okay, suitable for events at JIS & Ancol
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3 people find it helpful
Accommodation's Reply
10 Apr 2026
Dear Valued Guests, Thank you for your visit and feedback regarding our hotel. We are committed to further improving our services in the future. We sincerely hope to welcome you again. Sincerely, The Management Team, Darsisi Sunter Hotel
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Number of reviews per page
20
40