7.5
Pleasant
From 2 reviews
Provided by travelers on
Cleanliness

7.0

Room Comfort

7.0

Meal

10.0

Location

7.0

Service and Facilites

7.0

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Traveler Reviews Gratia Guesthouse

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silvi m.
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Business
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10.0
/10
Reviewed 4 week(s) ago
I highly recommend this hotel. My name is Silvy. I originally booked on September 21, 2025. I couldn't find the hotel's Grab app. I just chatted with the hotel's WhatsApp number, and they responded quickly and provided a solution. When I arrived at the hotel, the staff was friendly, named Akbar... and willing to help me carry my luggage to the floor. And honestly, when I entered the room, I was so happy, my fatigue disappeared. The room smelled good, there was water, towels, a TV, cold air conditioning, the bathroom was clean and there was soap. And what's special... I couldn't borrow an iron at the hotel, but the staff was willing to take it from home and lend it to me. Oh my God, I was so happy. I immediately decided to add another 3 days: 22, 23, and God willing, 24, for a total of 5 nights. And one more thing: There are plenty of places to eat nearby, and they're all cheap, including loans nearby, probably because it's a student neighborhood at Unja. To my friends who want to stay here, I highly recommend this hotel, don't hesitate. Hopefully, the staff and service at the hotel will stay like this forever. The price is very affordable, especially if you book through the app. Thanks also to Akbar and his friends at the reception. They lent me their motorbike to help me find my hotel key, which I forgot while buying snacks, and also met a good person on campus with Mr. Grab. Masha Allah. If there's an event at Unja tomorrow, I'll definitely stay here again.
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