Overall Ratings & Reviews Hampton Inn and Suites Sherman

It was clean, but thats all that was good. Mgr had a real attitude, breakfast was terrible we prayed we wouldn't get sick, if there had been an emergency i don't think we could have gotten out because the lock on the door stuck and was very hard to open. It was in the 90s and the pool was closed but had been open a month earlier. Always stayed at Hampton inn but no more .

Easy check-in and very clean.

Quick, easy check in. Nice clean, comfortable room.

Clean rooms. Comfortable beds. Great stay!

The gentleman on duty at the desk in late afternoon and evening needs customer service training. Every time you asked him a question his answer was he was new which I found out wasn’t true. We couldn’t find MSMBC on the TV and I asked who they used and he said he didn’t know. There was no Decaf coffee . I was told you can make it in your room. I called ahead to ask if they had low fat yogurt at breakfast and was told they did but didn’t. The hotel is fairly new and there was dirt in the hall. Who ever choice the chair for the room because it is extremely uncomfortable it’s very hard.

From check in to check out, a fantastic stay.

.

Clean

Convenient new property that was sparkling clean and modern. Great breakfast and work out room.

I liked the cleanliness and spaciousness of the room and bathroom.

Nice hotel but lousy area.

The property is fairly new (Mar2025). I was content with my stay. Breakfast area was nicely set up and offered option for breakfast. All good…

Hotel was clean. Heater in the room did not work so we contacted the front desk and she told us how to turn it on. The room did not heat up so we called the front desk and were told that it takes a long time to heat the room. After a couple more hours, we contacted the front desk and were told we needed to move rooms. At this point It was getting late, we were tired, and I had a headache so I told them we would just freeze and get under the covers. At no time did Hotel staff bother to check the heating system and see if the situation could ld be corrected.

We were greeted upon arrival and checked right in. Then we called in the evening the front desk with a question about the A/C and someone came right up immediately and helped us out. Great service and people. Food at breakfast was also very nice and good. Great large room with a very comfortable kind bed in it.

Everything was good!

Everything

Very nice, clean, comfortable beds

Very new hotel. Very clean. However, wanted to watch the big game on CBS. TV was buffering and freezing. Went downstairs to big TV, but networks not available there. Also, the new, cool shower doors would not stay closed but kept sliding open on their own. Very comfortable bed and pillows. Quiet, safe neighborhood, near a lot of stores/restaurants.

Very good experience.

It’s newer. There is a fridge in the rooms. Heater is quieter than any other hotel I’ve stayed in. Coffee and tea downstairs all day.