When we arrived our room wasn't to the standard we were expecting. The terrace was almost shared with other guests, the shower was blocked and there was damp on the wall the other side of where the water had risen in the shower. We asked if there was a room with a more private balcony and although they couldn't move us the same night, we were moved the following day, into a much bigger room with a private balcony and it was perfect. The staff couldn't do enough for you, the decor was simple and stylish and friendly. Loved the location, a little outside the hustle and bustle of Sorrento centre but only a short walk away. Would recommend a stay here.