Motto by Hilton Cusco

Explore Motto by Hilton Cusco
7.0
Pleasant
From 30 reviews
Cleanliness

8.8

Room Comfort

8.0

Service and Facilites

9.0

Traveler Reviews Motto by Hilton Cusco

Number of reviews per page
20
40
Top reviews
jason
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Lou
NEVILLE
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Conveniently located. Easy walk to Plaza. Staff were super friendly and always willing to help. Breakfast was awesome with great variety.
Pablo
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Good Location
Alan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Very nice property with an excellent location in the heart of Cusco, around the corner from the Plaza d'Armas and San Blas. At times some street noise is audible, but it didn't seem to be a significant issue. Rooms are clean and Staff is nice and very helpful. Called ahead of arrival to have a taxi meet me at the airport (no problem at all). Breakfast is 12 USD per day in the hotel. Would stay in again.
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philippe
icon-Leisure
Leisure
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The property stand sandwich between 2 very busy road. Ask for a inside bedroom, much better. The reception staff are very helpful and understanding.
Jared
icon-with Partner
with Partner
2.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Place is nice, clean, and hotel staff is great. Unfortunately, the property is surrounded by streets and at about 3 am every night there is endless honking and the room would slowly fill with exhaust. We were relocated to a room in the back of the hotel which was slightly better but you are then unable to sleep due to a slightly quieter mix of honking and shops operating/foot traffic right outside the window. We stayed 3 nights. If our trip was any longer we would have relocated.
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Vamsi
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Front desk staff were not attentive or helpful in accommodating room change request.
gaby sofia
icon-Leisure
Leisure
6.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

we didn't like the mattress, somehow was uncomfortable to sleep.
Lawrence
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Very nice property located close to Plaza and good restaurants. Intersection where located was load but it eventually died down. Staff was very friendly.
James
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Staff great rooms clean but the noise from outside was so bad we only stayed 1 week instead of 2 and booked into a hotel down the road
Dale
icon-Leisure
Leisure
4.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

I was informed after check-in that heat was available only from 8 AM to 9 PM. The rooms open to the outdoors. The desk clerks were unhelpful. The room safe was not fastened to anything. It is sandwiched by two busy streets. No food available. Coffee service was poor.
Jay
icon-with Partner
with Partner
8.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

Staff was absolutely fantastic and the location is great. The room we had was on the small side and there was a lot of street noise. The room was very clean.
Mixael
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Look the hotel is nice but whoever design needs their degree revoked. Not putting noise canceling windows made nights dreadful. Honking non stop all night had to put shirts in the cracks trying cancel some of the noise. From a boutique hotel I expect but not from a Hilton hotel. The majority of the staff is just full except David which I believe that was his name. He went above and beyond helping us with an issue with my tour to machu picchu he saved our whole trip
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Jorge
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

Inmejorable ubicación, muy cerca a todo. Frente al Jacks Cafe y a 5 cuadras de la Plaza Mayor. El hotel está impecable, ha sido inaugurado hace un mes, por lo que, aún no cuentan con muchos servicios. Los cuartos cómodos. Personal muy atento y servicial. El único inconveniente es que las habitaciones no cuentan con ventanas herméticas, por lo tanto, el ruido de la calle resulta incómodo para poder dormir.
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Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Small but comfortable rooms in a great location. The staff was extremely helpful and had no trouble with our lack of Spanish.
Juan
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

I recently had a 4-night stay at Motto by Hilton in Cusco, and my experience was a mix of positives and negatives. One of the standout features of the hotel is its prime location, which is conveniently close to numerous restaurants, shopping areas, a pharmacy (Botica), and a mini-supermarket. This made exploring the city and accessing amenities very convenient. The check-in process at the hotel was smooth and professional, adding to the initial positive impression. The rooms, although relatively new and comfortable, still had a noticeable smell of paint, which may be a concern for some guests sensitive to strong odors. One notable downside of the hotel is the lack of facilities. However, they did offer luggage storage, which was helpful for us when we did a day walk and spent a night in the mountains. My main concern about the hotel was the noise level. Despite its central location, the hotel's rooms were not soundproofed adequately. The poor quality glass windows did little to block out the noise from the surrounding streets, including car traffic and pedestrian activity. This made it challenging to get a good night's sleep, especially for light sleepers or those sensitive to noise disturbances. Overall, Motto by Hilton in Cusco is a decent choice for travelers who prioritize affordability and a central location. However, if you value quiet and uninterrupted sleep, it may be worth considering other options with better soundproofing. Additionally, the hotel's proximity to
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Juan
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

I recently had a 4-night stay at Motto by Hilton in Cusco, and my experience was a mix of positives and negatives. One of the standout features of the hotel is its prime location, which is conveniently close to numerous restaurants, shopping areas, a pharmacy (Botica), and a mini-supermarket. This made exploring the city and accessing amenities very convenient. The check-in process at the hotel was smooth and professional, adding to the initial positive impression. The rooms, although relatively new and comfortable, still had a noticeable smell of paint, which may be a concern for some guests sensitive to strong odors. One notable downside of the hotel is the lack of facilities. However, they did offer luggage storage, which was helpful for us when we did a day walk and spent a night in the mountains. My main concern about the hotel was the noise level. Despite its central location, the hotel's rooms were not soundproofed adequately. The poor quality glass windows did little to block out the noise from the surrounding streets, including car traffic and pedestrian activity. This made it challenging to get a good night's sleep, especially for light sleepers or those sensitive to noise disturbances. Overall, Motto by Hilton in Cusco is a decent choice for travelers who prioritize affordability and a central location. However, if you value quiet and uninterrupted sleep, it may be worth considering other options with better soundproofing.
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Tom
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Great hub in Cusco, potentially in a slightly noisier part of town but plenty to do!
Aura
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Excelente ubicación, las habitaciones impeccable y la atención espectacular. Volvería 100%
Everson
icon-with Partner
with Partner
8.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Hotel ok, bem localizado para se deslocar a pé.
Number of reviews per page
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