Overall Ratings & Reviews Residence Inn by Marriott Reston

The management is terrible. We could not enjoy any of the hotel other than our room. There was a soccer tournament staying there and hundreds of kids were running all over the place without their parents. The pool was wrecked and our two children got smacked in the face with a football that about 20-30 kids were beaming at each other in the pool. I then had to go down to the lobby because all those kids took all of the towels and my family and other families trying to enjoy the pool (but barely could even get in let alone swim without having to block footballs being thrown towards them constantly) in order to ask for towels and was told to wait in the lobby for housekeeping. I then waited for 30 minutes. Yes 30 minutes for 3 towels so my husband upstairs in the pool with our two children could get out and dry off. It was an absolute horrible stay. And the breakfast options were so bad that we gave up trying to look for a spot to sit and eat (the breakfast is in a lounge area in the 2nd floor) and just went out for breakfast. It was absolutely horrible.

The hotel seemed new, the room was large and clean, the breakfast was great

Our room was hot asab but other than that the service and the room itself was so cute and perfect for our stay.

New building , everything is fresh

Terrific room layout. Delicious breakfast. HVAC did not work very well. Bathroom lighting could use a boost.