Overall Ratings & Reviews M Straits Hotel

The location is good, near to food court/hawker, clean, overall okay.

I checked in at 11 pm local time, the door to go upstairs (hotel) was still open, I opened the reception door, all the lights were already off, after greeting them several times, the officer came out, and when I said I wanted to check in and had already booked via traveloka, the CS was confused looking at the room list, after 10 minutes the CS said the room I booked was already sold, I spontaneously got angry why the room I booked was sold, after that the CS called someone while still confusedly fiddling with the list of available rooms, and then offered that he would help upgrade me with a room that had 1 king bed plus 1 single bed, but I still didn't want it because there were only four of us (each two of us in one room).. and I asked for a refund, suddenly the CS gave me his cellphone to talk to someone (maybe the owner or manager, I don't know), where he said the room I booked was not for sale and if I objected because there was 1 king bed and 1 single bed, he would ask his officer to remove it.. I checked the room and it wasn't comfortable... In the end, I chose to stay at the Asia Malacca Hotel, even though the price was quite high (240 ringgit/room), even though my money wasn't refundable.

Very close to Mahkota Hospital

It's near the Mahkota hospital. The owner was so kind. Good hospitality.

The hotel staff is friendly, the hotel is clean, very close to Mahkota Hotel. For those who are on long-term treatment, it can be recommended.