I booked 5 rooms and noted how many double and single rooms. However, when I arrived, all the rooms were single rooms, small beds, 2 people were cramped
- The room was not clean, the guests checked in but the towels of the previous guests were still in the closet, not cleaned
- The room was not cleaned until after 3pm with the reason that there were many guests checking in and there was no time to clean
- Breakfast: the time was recorded from 7-10am, however, after 7am, there was no food left, white rice and bread were a lot, there was nothing left to eat
- The swimming pool is not located in the hotel premises, more than 300m away
- The location is on the frontage, however, taking the car to the old town is quite difficult, the hotel image and reality are very different
Advice for those who want to experience Nature Resort Hoi An: consider before booking