Overall Ratings & Reviews Home2 Suites By Hilton Kitchener

There is only one lane way to access this property. There was a huge inconvenience when a large truck delivering roofing material which completely blocked access to the immediate parking lot and the reception area. No vehicles could come in or leave for over an hour. I was told to walk through the other hotel at the front to get to the reception, but I could not get through because I had not checked in yet and did not have a key to scan. Breakfast should start earlier to accommodate all guests that have early commitments. The bed was quite comfortable and being next to the highway did not affect noise levels for us. Be aware booking through a third party that you will be charged a “marketing fee”. I would generally recommend this hotel though.

Nice hotel near where we were working. Room is clean and it was quiet. We will be back again.

Great hotel. Very good with the kids having a hockey tournament

Went for a family visit. The location was great. Desk members were vey frindly and helpful.

Great experience with this hotel. I would definitely go back.

Great hotel for our hocker tournament stay!

Will return for sure!

Friendly, professional staff on Mar15/16, 2025. Very good value for $

Great hotel. Gorgeously renovated. Staff is very friendly and helpful. Great experience.

Tout étais bien sauf que la piscine et situé trop loin

excellent. will stay again

The whole stay was blah. Room was "OK", everything was just OK. But the free breakfast was one of the worst I have been to in 60 years. It was like it all came out of a manufactured box. I have never seen EGGS look so processed.

Clean,quiet and vey comfortable

Very helpful staff!

The Breakfest buffet was gross. They ran out of nearly everything. Large wait in the line for cold toast.

Having a disappointing evening. The pool is closed until next month- which was not posted on Expedia. We chose the hotel for our kids to have a fun evening because it had a pool. The tv has also not been working since we checked in. We usually choose Home 2 Suites hotels because it is a nice stay- this hotel doesn't have important amenities open, no tv, and there are broken shards of dishes on the floor in our bathroom. Not great for kids or parents.

New, still working out kinks. Construction, pool closure, power outages

Loved the kitchenette. Loved the pool for the kids. The construction that closed the elevators on and off, and at one point had elevators AND stairs closed requiring us to walk to other end of the building- that was a bit annoying. Otherwise really good stay. Good breakfast too

The room I stayed in was very modern, clean, and comfortable!

Great Customer Service. Clean & comfortable.