Unbelievably bad experience, upon arrival to rooms as I had booked three, room one on second floor stunk of cigarettes, room two on 1st floor sink tap turned on but no water, bed uncomfortable, squeaked, unstable awful room three also on first floor…… broken chair in room, stained lamp shade next to bed, desk lamp had excessive wiring wrapped around lamp then plugged to socket which is dangerous. Two hand prints on wall above a stain in the carpet, toilet wouldn’t flush properly, shower in bath that didn’t empty, bath was still half full 40 minutes after taking a Luke warm shower. All rooms stained walls, carpets, blown plaster and all smelt terrible in different ways. Tv was behind shelf so couldn’t see from one side of bed, signal on tv was terrible not watchable. Hmm breakfast was interesting as only one coffee espresso machine for all guests, and a flask of hot water for tea etc, with a handful of croissants available prewrapped not fresh but processed pastries. plus old shrivelled oranges and some bananas, each room cost £92.00 which is an absolute joke, didn’t bother complaining to the young lad on reception as was already told at check-in hotel was full so wouldn’t get moved anywhere….. I’ve stayed in many hotels across the uk from £49-£300 and this was worse than my garden shed tbh. I’m in the process of contacting the hotel direct for a refund with all the pictures of my concerns.