Claire
2.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
I have travelled to many places around the world and stayed in some pretty poor accommodation but this place is definitely in the top five of worst experiences. I ordered a family room for one night with my daughter. It cost £56 for the night. Now I wasn’t expecting the Hilton but this place was beyond disgusting. To start with it stank and they had tried to cover up the smell with air fresheners everywhere. The room smelled and the carpets were filthy. The towels were vile and the beds were like sleeping in a marshmallow with no support at all. There was a shared bathroom which was filthy… hairs everywhere, dirty bath mat and floor mat so that was unusable. The room faced the Main Street. I was not aware until we arrived that there was a pub as part of the building and people were loud and smoking under our window which was filthy. The stairs and landing were filthy and the pictures hung up were faded with the wall paper hanging off the walls.
I wish I’d paid a little more for a travel lodge, but I was trying to support local businesses. I’ve learnt my lesson.
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