Short stay, solo traveller. Overall an satisfactory stay, good value for money bed only. Staff could have been more attentive at check-in was distracted by calls and other customer queries. WIFI OK a bit intermittent and sometimes kept buffering. Need photo ID and a £50 deposit this was not taken out of account but was assured this would be cancelled at checkout. Room was clean and comfy, amenities shower gel and soap. Towels were clean and soft could have done with a rail or hook to hang towels. Small shower room, decent shower. Tea and coffee facilities with small coffee machine. Small cupboard to hang clothes and shelves and small TV. Room could have done with a fan and a small mini fridge due to hot weather. Overall comfortable stay and great location near beach, town centre and pier, short walk away to beach. Parking facilities available Good bus routes and bus stop located outside hotel with shops and restaurants near by. Short stay would recommend.

Room was clean but looking a bit tired. Staff were helpful and organised the car parking so that we could leave when needed. Central location and good for visiting the BIC and town and beach.

Check in was awful, the chap was really rude and difficult. Demanded photo identification, which we didn’t have. I pointed out that had he wanted it, then they should have pre-warned us. He said no ID no room, we had pre-paid. In the end he backed down with a huff! I was brave enough to ask about breakfast and he said no food. I questioned why I had an email detailing the times and cost of breakfast and he dismissed it. The parking although free was difficult, as the only was to park is to black someone in or be blocked in yourself. The room was grubby, dirty carpets and dirty curtains, Damp bubbling in the ceiling and a very uncomfortable bed. We are aware it was a cheap night, but it was quite dreadful

The room was smelling of strong urine coming from the toilet. I had to close the chamber and the door but that didn’t deter it.

For a 3 star hotel i found it to be perfectly good for my short 3 night stay, the staff were, friendly & approachable, they handled all my requests with ease & my room was clean & tidy when I was handed the key with all the appliances in perfect working order. Even though the room could have used some fixing up in areas But I'd be silly to demand perfection Overall a good place for a solo traveller & I'd happily return

Old place, moldy and with cockroaches in the room. Facilities only parking and tv, wifi doesn't connect. They stop £50 on the card in case of damage, but it can't get any worse. I'll try to post the pictures. There was also a bench at a smoking area outside, but they said it was too much and after a day they moved it to another location I only recommend it to enemies.

Fantastic location and parking provided; staff was super helpful and welcoming. The room was okay, but I feel the bed needs an upgrade in mattress comfort, at least for me. Worth it for the location.

Excellent hotel! I was really pleased with my choice, especially when I walked past some of the others. I booked late and arrived an hour after that. No problem at all. Check in was smooth and fast. The room was spacious, airy and clean with tea and coffee facilities and toiletries provided. Staff were friendly and well mannered. Nothing was too much trouble. Would definitely stay here again

Great location, great staff. Most friendly and helpful receptionist and staff ever. Everything about the hotel was exceptional. I was very pleased with my stay. Free parking. I hope to be back in the future.

The hotel has a great location The staff were very friendly and the room was great value for money

Booked the cosy room which was ideal for the one night stay. The mattress and pillows could be improved at small cost for extra comfort. The room was clean and well equipped for our requirements and the staff were very helpful. We will definitely stay again.

Cancelled by booking as I arrived at the hotel. Very unapologetic and still waiting for a refund. Terrible customer service

The room was quite spacious with a good shower room. Mattress was a bit springy, parking looked a bit dodgy, but was ok in the end as I left just before 8am. So all good

Parking was terrible..3 cars deep and nobody could leave for work etc. the bed I slept in was awful, very uncomfortable because of springs and metal ties. Plus no mattress cover. The staff were not available most of the day. I liked the area and beach etc, but I wouldn't stay at the Brooklands Hotel again.

Handy location close to the pier and the beach but has limited parking and is rather shabby and run down. No breakfast option but then, plenty of cafes and restaurants within easy walking distance. It is, after all a budget hotel and overall was good value for money.

Cleaning is terrible

Sharing hotel with people on benefits noisy as hell not very good

If it says there is air conditioning THERE IS NOT!! Did get a fan from the desk tho but very stuffy since it’s an old building. Temp was 33 degrees! The shower wasn’t clean and found someone’s hair in there. The only good thing about this place is they let me park there way before check in time and it’s literally 3 min walk to the beach which is why I wanted to stay there in the first place. But I wouldn’t stay there again.

I didn’t have to pay extra for parking and staff let me keep my car there an extra hour after check out. My room was a bit tired and the bathroom could do with an update/refresh. Overall good value for money!

This old school B&B type hotel (without the Breakfast!) was adequate for our needs. The owners / staff were friendly and helpful. The parking was good they advised us on where to park in the car park. There’s not many places that still require a copy of your driving licence or passport for ID purposes but this is one of them. Luckily I had this available but it was not made clear beforehand. The bathroom was small and shower not the best, but adequate for a couple of nights. The room was a bit dusty, I don’t think the cleaner had done a great job. Beware of heart attack hill close by. It’s steep coming back from the town. I would advise getting a taxi if you can’t walk far or have had one too many shandies in Wetherspoons. There’s a pub (The Hop Inn) and shop around the corner, also a chippy. Nice Italian across the road. You can get to the beach by walking past the pub and then turn at the end. Left towards the pier or right to a less steep zig zig walk down to the beach.