7.4
Pleasant
From 855 reviews
Cleanliness

7.8

Room Comfort

7.8

Location

9.4

Service and Facilites

8.0

Traveler Reviews Iris Hotel

Number of reviews per page
20
40
Top reviews
Rob
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Iris Hotel is well.sotuated for the North Shore prom. It's a bit dated, and the beds were rock-hard, like sleeping on a table. The family rooms are directly off of the bar area (though this was closed) and main lobby. The lack of fans/Aircon compounded these issues and meant for a very sleepless night. The breakfast options were very limited.
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Naomi
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff were kind. Bedding clean. However, the room was very dusty, headboard ripped, shower had to hold it to use it, we found the bed to be very uncomfortable.
Ash
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean, comfortable, convenient hotel located on the front.
Mr M A
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel was a good price and in a good location . The 3 rooms we had we at best only ok . Our room the hand held shower head didn’t work and the overhead was close to the wall so ran onto a glass shelf so made it very difficult to shower in . One of the other rooms had all mould in the silicone around shower try so they wouldn’t use it . The 3rd room all the leatherette was worn off the headboard and looked really dirty . Needs headboard changing urgently. We were only there 1 night so we made the most of it , but won’t be coming back .
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Paul
icon-
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Don't stay here
Russell
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location and value for money, would recommend for travellers on a budget.
Paul
icon-
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

10837770010
Diana
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The Iris hotel was not my standard of cleanliness. The shower had that much black around the bottom of the shower had to buy bleach and put round outer edge and it came up clean. There were cobwebs on the ceiling. Pillows looked very old and lumpy but always take my own anyway. Breakfast was included but didn’t eat anything or made a cup of tea we ate out. I would not visit there again. Only thing was good were very white towels and quilt cover white. We only lay on top of bed it was so hot.
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Richard
icon-
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel does not match the description. It is the shabbiest building that I saw on the Promenade. Is not expensive, but that shouldn't be used as an excuse for how dirty and poorly maintained it was. In my room there was damp on the ceiling from an old leak, and mould and fungus growth was well established, so it hasn't just happened. The wardrobe door was falling off, there were homes in the walls, and the carpet was grubby. Not a pleasant experience at all!
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Kevin
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

A great location - room generally clean except for mold in shower room - sealant needs replacing Dated furniture and carpets But was ok for a one night stay at a budget price Bed was rock hard if you like that Overall ok for what I needed
Chris
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It's all ok, standard . Breakfast was nice
Glen
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nothing positive to say. Would not stay here again
Jason
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Shabby exterior. Unhelpful staff Room needed a deep clean.Bathroom floor tiles were cracked.Toulet seat didn’t fit.Wall lamp hanging off which was dangerous Breakfast was shocking
Margaret
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We had a nice room on the 4th floor with a lovely sea view. The staff were friendly and helpful. Breakfast was ok. More variety of fruit and choice of cooked food would have been good. Shame there is no parking but this applies to most of the hotels.
Sudhin
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location and clean rooms. Good for budget vacation. Good and helpful reception staffs. WiFi only at reception and No WiFi in the rooms. No room service if we are staying for more than 1 days even if requested. No Air Conditioning. No parking available. Street parking available free after 4pm till next day 10AM. Great location, just opposite to the Llandudno beach.
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Tariq
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very helpful staff. Early check-in was not a problem. Good budget hotel. Ideally situated for all the emanities.
William
icon-
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The only thing that was acceptable about the Iris Hotel is that desk staff were polite. The carpets and other surfaces were visibly dirty. Looks like the hotel had not been cleaned in months perhaps years. The sheets on the beds appeared clean but were well used. There was mold growing in the shower and a crack in the sink. The windows were sealed shut and there were water stains on the ceiling. I had booked 4 nights at the Iris but 1 night was enough and on the morning of May 29 I checked out of the hotel and requested that I be refunded for the remaining 3 nights based on the unacceptable conditions of the room. The desk staff said it would be up to 10 days before management contacted me. I have not herd from the Hotel.
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Terrence
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff really helpful, close to all amenities.
Graeme
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

What is there not to like great price nice rooms fantastic position cannot fault the place Be booking again soon
sushanta
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

all good, it was a very good stay.
Number of reviews per page
20
40