The Hides were a perfect little private get away. The staff dropped our bags off at our Hide for us which was very helpful. The restaurant (reservation needed) was very nice, the lounge was comfortable and the drinks were excellent. Every staff member greeted us with a smile and was more than happy to help us with anything we needed. Lovely stay, highly recommended!

Darn near my favorite property I’ve ever stayed at. Amazing view, excellent service, wonderful and unique room and property. Only down side, we were on the top at the Storr level… we like walking but that’s a bit of a tough walk. :)

The receptionist was not overly friendly. Our pod smelt musty and had a lot of condensation even with the air conditioning running. As we didn’t want to pull the main drapes the privacy was an issue with people walking past the pod and looking in. We looked out in to the back of the reception and another pod making the view not what was expected. Definitely not worth the value for money. Cost us $1,000 for one night as we are from New Zealand. We have stayed in amazing places for the same value. We felt very disappointed.

Website doesn’t prepare you for the 5-10 minute walk uphill on a gravel path every time you go to and from your room from your car or hotel center. Won’t give golf cart rides (Staff uses them) for safety reasons. WiFi is available about 50% of the time. No phone in room so you hike down and back up hill to ask for help with it. No fridge in room. Some staff are great and some are rude.

I really looked forward to staying at this unique location, but after two nights felt the “luxury” accommodations were quite overpriced. First, beware when booking that the individual cabins (hides) are located up gravel paths from the main reception, bar, and dining room. Ours was at one of the furthest points, a quarter mile from the parking up a very steep hill. A staff member will deliver your bags by golf cart, but cannot transport guests. This is not mentioned when booking. While hiking up wasn’t a problem for us, it will be for many. The hides have beautiful views from their decks, are clean, but quite small with pretty basic furniture. And only one set of towels per person. Not really luxury. The bathroom needed a fan for ventilation. Our room was not made-up during the day (proper signage was displayed) so when we returned from hiking all day we each only had a wet towel. No towels at the sauna either. The main building with bar and dining is very nicely done. Breakfast opened at 7am and was prompt and very good. Make sure to book dinner reservations before you arrive. We were shut out our first night.

Our second visit, all fine except put door chairs broken seats and rusty need replacing.

The hotel very unique with nice view. Hotel staff very friendly. Room clean and well maintained just the size a little bit small. Delicious breakfast.

Terrible customer service

The staff were amazing; I twisted my ankle and they went above and beyond in providing me ice, transporting me from our cabin to the restaurant and checkout - I cannot praise the staff enough. They made my time at Isle of Skye pleasure. The cabins are incredible - the view of Portree and the bay was phenomenal. Also, they are quiet - no listening to noisy rooms or someone walking on the floor above - absolute peace and quiet. Our stay at Bracken Hide was one of the highlights of our trip to Scotland.

This was another one of our favorite hotels on this trip. The cabins were well appointed with lovely views. Enjoyed the bar and restaurant. Cocktails and food were good. Staff were friendly and helpful. Loved the sauna and did our first cold plunge! Be prepared to take a short hike up a rocky trail to get to your cabin. They have golf carts to take your luggage up.

Parking situation SO Bad. No help had to drag our badge to and from our room up hill in loose stones. Rooms very small. Good views. Nice breakfast.

The hides are nestled into the landscape with beautiful views of Loch Portree. Easy to access the village and surroundings adventures.

The staff is exceedingly friendly and engaged. The included breakfast was amazing and above and beyond a traditional hotel breakfast. The concept of having individual “hides” or pods was fun and creative. Locationally, the hotel was a great base for sightseeing on Skye. We didn’t want to leave. We highly recommend this hotel.

Amazing property. The rooms were so comfortable and clean. It was perfect for resting after a day full of driving.

Great place to stay, but very overpriced.

Room was comfortable with good views, but the location is just too far from town if you don’t own a car. If you’re a hiker unlucky enough to get a cabin at the top of the mountain, this means another 20 minutes uphill climb to reach hotel + 10 min steep gravel climb inside the hotel AFTER your big hike, and the staff members on the buggy would not offer you a lift even if they saw you struggling. Because of how new this property is, a lot of the amenities in the cabins feel a bit rough - broken kettle, stiff door locks/handles, clicky pipes etc. Better suited for those with a car and are hoping to stay for relaxation.

Room had a bit of a musty smell but was otherwise clean

The pods are great and the rooms are clean though a bit small but functional we just would’ve liked to have had a little more housekeeping attention and the dining room was booked both nights we were there which was frustrating because it was so beautiful, but the breakfast were delicious and the location is ideal

This property was so unique with such an amazing view. Unfortunately availability of food and beverage was not what we expected. The bar closed earlier than listed and when we asked hotel staff if we could buy a glass of wine, we were told no. A small shop in the lobby with bottles of water, wine, snacks would have been a great addition. Also, one of the 2 saunas was broken, only one bathrobe provided per room and there was a broken shower shelf.

This was one of the most breathtaking hotels I have ever stayed at.