The hotel is a new hotel so the condition is good and the staff are good at cleaning. The problem is in the advertising of this hotel. Most of their rooms are standard reasonably priced but very small and NO WINDOWS. On check-in made me pay the higher walk in price for an upgrade with a window. Ended up pay double what I had expected Hotels.com need to require in the Philippines that it is clearly stated if the room doesn’t have a window. Otherwise the Filipino staff are very gracious and helpful.

I like the layout and it was clean and the shower was nice

Service is great, nice clean rooms but parking is not good.

This hotel is very nice: it is clean with friendly, helpful staff, room service, and free breakfast. The room has hot water, is spacious, and features a comfortable bed with plush pillows. It also offers good air conditioning and a convenient location near shops. The staff are accommodating to our needs, providing quick service and assistance. We would definitely stay here again when visiting family.

Yes everything was good..value for money

There was a leak of water on the floor under the bed. They did not know where the water was coming from, Might have been from the roof due to heavy rains or bathroom. Also, there was no HAIR DRYER despite the description of the room.

Overall great experience. Was hoping to have local tv channels but it worked out ok.

The only issue I encountered was the abundance of ants on the floor and bed, resulting in numerous bites on our body, but apart from that, it was an amazing place

We were looking for a place to stay for a quick visit to Tacloban for a friend's wedding around the Palo area. Our key concern was the proximity since we didn't want to book anywhere too far. Fan's was a great find. They had a nice and clean place, accommodating staff, and was close to a bunch of places to see, food to sample, and not as much traffic as the city's main roads.

Great place with a nice staff. I enjoyed the good foor every morning. The staff were super frriendly. I shall return. "Mac Arthur"

Nicest place ive stay in the ph

What I didn't like is the buffet they don't refill/ the room has no chair and slippers

We loved our stay at the hotel. It would be better though if the lounge and bar was operational during our stay.

I loved this place, the staff are so friendly and helpful, the rooms are so clean and the design is really nice too, I enjoyed the breakfast and the quietness was a massive bonus considering I was struggling with jet lag, I couldn't rate it highly enough, if you are looking for a few nights of peace and quiet with amazing food and staff, stay here.

The hotel is okay but there’s no hot water. I was so frustrated after a long travel to this place.