I booked for two nights, paid in advance to Expedia. I arrived on the booked day at about 5 pm. The hotel was shut. They did not reply to my phone messages. I had to seek alternative accommodation at short notice, and Expedia have still not refunded my payment, although I notified them the next day.

on arrival we were told that the premises had closed down the previous evening the building was dirty,rundown,smelly. unfit for cockroaches

The hotel really old and not well maintained. The entrance of the hotel is closed and you need to go all the way to the back enter to the back door of the 2nd floor to be able to go inside.

I arrived at 4.30pm and my room was not ready. I waited and it took nearly 2 hours before the room was ready. The staff member could not locate my room or provide access to the kitchen. The amenities were not clean and the room assigned to me belonged to a lodger, whose personal belongings were in the room. The accommodation was noisy until 1am in the morning so I barely got any sleep. There were cobwebs galore on the windows and the fly screen was broken and I could not turn the power point off as the switches wouldn’t move to the off position.

Staff were fantasic

very friendly staff

I didn’t read it was a shared bathroom and toilet situation. Both areas were dirty, full of spiders and webs. Only a fan on one of the hottest nights of the year! Learned my lesson to read all fine print.

Room basic but fine; staff friendly; shared bathroom in need of renovation and daily cleaning.

No access to public kitchen or untensils bathroom out of bathing supplies no aircon in room just a pedal fan and no access to front entry before 10am had to use laneway back entry using staircase

We booked for 2 adults, I child and an infant. Only one queensize bed with side table in room. No bench, sink or fridge in room. They provided a blow up bed for teenage son. We had to squeeze past to get from one side to the other. No sink in shared Kitchenette area. Shared bathrooms at end long hall, and still with incomplete areas. No window to outside for the room. We managed, only just.

It’s good and convenient

The room was clean, they have heater and coffee / tea room

Staff were nice but room and amenities were dirty. I didn’t stay the night.

great place great town

The staff were really helpful & friendly & the food in the pub was great. There were really only two issues (a) the TV in the common room didn't have 'Free to air' & I don't have any streaming subscriptions & (b) when it came to having a shower you had to choose between a door that didn't lock or a clear window that exposed your 'inner beauty' to all of Wonthaggi! (I opted for the not locked)...

Internet not working TV not working Having said that, we were treated very nicely by the manager.

Friendly atmosphere

Everything that I needed and cheap. Only stayed one night. Bed was comfortable. Shared shower. Staff went above and beyond. Extremely friendly and knowledgeable of the area. A very old accommodation that served a very decent meal

I don’t want to sound rude but this is the first time I left an accommodation. Beds were dusty, bins were unchanged, shared toilets, sheets weren’t even changed. There were loud noises expected to last til 1:00 am when I was told by staff it would be “minimal”. To my surprise, the bin inside my room wasn’t even changed. It was an absolute chaos. I lodged a refund request with my insurer. The staff were friendly but you can tell all the guests there felt trapped in the middle of nowhere. We had to cut the loss and leave. Fortunately we found an accommodation somewhere in Dandenong. I will never go back. The photos in the ad don’t even clearly depict what you will see when you arrive. The place was absolute chaos. The entry and exit points were dodgy. I felt really unsafe aside from the noise and sanitation issues.

Clean noisy very dated